Give 5 To Cancer Inc

I ordered from give to cancer and couldn't be more happy with the experience My order was delivered quickly and I LOVE my product I actually loved it so much I ordered again in a different color

I order a small boat on eBayGot it for 1/the retail priceSpeedy deliveryPerfect new open box itemCustomer service Josie G*** was wonderfulA great asset to this company

I ordered a hat for my husband as a birthday giftAfter watching the shipping progress and seeing no progress, I contacted the vendor (give5tocancer) directlyI was notified that the original hat was damaged in shipping and that the vendor was shipping another one out to me straightawayAlong with the email response was a USPS shipping link to track the progress
It is now nearly one month later and my package is "stuck" in the USPS shipping process with USPSI was told by give5tocancer that it is because of where I live, and that shipping takes longerHowever, I rely frequently on online ordering for sustainability and have rarely had this lengthy of a delay
What's more, is that give5tocancer representatives failed to offer valid solutionsThey asked ME to call USPS and talk to a postal representativeI was agitated, but agreeableIf someone pays for a product, the vendor is responsible for ensuring that the customer receives the product and if the vendor chooses to save money by selecting an economy shipping service (exUSPS), then the vendor assumes responsibility if the customer does not receive the product for which s/he has paidGive5tocancer has yet to offer a refund, has yet to offer me express shipping of an overnight package, etc., even though they are aware that this is a birthday gift, and time of the essence
I understand that mistakes happen beyond the control of the vendorWhat I do not understand is the vendor's inability to take responsibility for the process as a wholeThis creates distrust and breeds a spirit within the consumer that they will shop elsewhereBuyer beware

Terrible customer service, they sell on Amazon They shipped me a defective RC car, then asked me to go ahead and work with the manufacturer on the warranty The manufacturer kept jerking me around and asked me to do continual troubleshooting on the RC car In the process it got some scratches and a part that is less than $got damaged I then told them I planned to send the item back as was my right under their return policy When they received it they said their return policy doesn't allow them to take products back that are damaged I explained that they asked me to do troubleshooting and that was where the damage was sustained They continued to refuse a refund I looked at their return policies and neither their return policy or the previous emails they sent me mentioned the condition of the return They said that they could no longer resell the item with damage, well why would any upstanding or reputable company resell a defective product? Why wouldn't they hold the manufacturer responsible? To this date more than a month later I still do not have my money back I look it up on google maps and they are operating out of what is practically a storage unit They sent the product back to me after I told them specifically not to They have jerked me around constantly and now their responses are quite rude They clearly have no idea how to run a business, write a return policy, or treat other human beings BUYER BEWARE!

I had called Give to Cancer prior to purchasing a set of wine racks to confirm how quickly I would receive the item I was informed that they would be ready in a week and shipped the next week so weeks max I placed the order on 6/9/ It has been weeks now and I still have not received my order I contacted the company several times only to find out that my item is now a "custom" order This was never mentioned in the initial phone conversation I finally received a tracking number on 7/11/ It is now 7/19/and I still have not received the order nor has it been shipped based on the tracking information I don't believe it would take days to get the items out of a warehouse and shipped On top of everything, when I received my credit card statement I show a double charge for the item both back on the order date, 6/ I've called and emailed customer service several times to get the second charge removed but they are claiming my "boss" purchased the second order This is a flat out lie Both charges show on my company credit card and not my "boss's" When I asked for the name of my "boss" and receipt for the second order, I get no responseThis company is clearly a fraud I've contacted my credit card and they have removed the charges in agreement that this is not appropriate business practices