Gk1 Properties

Dear Revdex.com Representative: My name is *** ***, and my wife’s name is *** ***. We are the owners of GKProperties. We have been buying, selling, and leasing real estate for years. Our current real estate portfolio is valued at approximately million dollars
and includes residential single family detached homes, patio homes, commercial real estate, and vacation homes. *** *** is also a Vice President at Kentucky’s privately held mortgage lender, and *** was previously in insurance for years and owned her own agency. That brief professional background was given to stress that, in all of our experience, we have never had a complaint taken to this level. Because of our belief in having excellent character and always doing the right thing, we wish to fully explain this situation in an effort to resolve the issueIn 2012, GKProperties purchased patio homes at *** *** ** *** from a bank who had foreclosed on those units (subject neighborhood). The properties were being managed by *** *** for the bank who had foreclosed on the units and, since they were already managing them, we stayed with that property manager. After years of doing that, we decided to manage our own properties. Some of our obligations had changed, our children were older, and it made sense to save the fees and do it ourselves. During the transition, we sent all of our tenants a lease on our format with GKProperties listed instead of *** ***. Although we were the owners all along, we were advised that the leases should be in our name rather than the former property manager’s name. This went over very well in our transition from our different property manager in Louisville and, since only about half of our *** properties were leased when we switched, we thought this would go well alsoUpon receiving the new lease, the *** contacted us with some concerns. Several times, we offered to meet and/or speak with them over the phone about those concerns. We were ready and willing to make whatever compromises needed to help them through this process. Still, they gave their day notice as was their right to do. On the scheduled date to do the move out inspection, the *** did not show up but rather sent who we think is one of their children to meet. Although we are not yet done assessing and paying for all of the damages; some of them are overwhelming pet urine smell throughout the home, urine soaked through the carpet and pad to the sub-floor throughout the home, walls done in flat paint touched up with high-gloss paint throughout the home, toilet seats ruined, blinds ruined, and more. After re-painting, re-flooring, and making all of the necessary repairs due to negligence, the expense will be a great deal more than a deposit As it turns out, the *** actually moved just a few doors down from *** *** (our unit) to *** *** (an exact same unit not owned by us but managed by *** ***). Rather than work to compromise with us and fix our badly damaged investment, the *** worked with our former property manager to move into an exact unit and start all overWe were not given any of this information during the notice period nor were we ever allowed into the home to inspect it prior to the move out. Not only will there likely be no refund of the security deposit, but there may be a balance owed by the *** upon completion of all repairs due to their negligence. We have pictures and witnesses as to the condition, and we are keeping meticulous financial records related to the cost. Please close this complaint and do what you can to minimize or eliminate any potential damages to our company. We work too hard to keep our family and our businesses above the line to be brought down by and unfounded allegations. I am available anytime if you need more informationSincerely: *** L*** Regional Vice President

Dear Revdex.com Representative: My name is *** ***, and my wife’s name is *** ***. We are the owners of GKProperties. We have been buying, selling, and leasing real estate for years. Our current real estate portfolio is valued at approximately million dollars and
includes residential single family detached homes, patio homes, commercial real estate, and vacation homes. *** *** is also a Vice President at Kentucky’s privately held mortgage lender, and *** was previously in insurance for years and owned her own agency. That brief professional background was given to stress that, in all of our experience, we have never had a complaint taken to this level. Because of our belief in having excellent character and always doing the right thing, we wish to fully explain this situation in an effort to resolve the issueIn 2012, GKProperties purchased patio homes at *** *** ** *** from a bank who had foreclosed on those units (subject neighborhood). The properties were being managed by *** *** for the bank who had foreclosed on the units and, since they were already managing them, we stayed with that property manager. After years of doing that, we decided to manage our own properties. Some of our obligations had changed, our children were older, and it made sense to save the fees and do it ourselves. During the transition, we sent all of our tenants a lease on our format with GKProperties listed instead of *** ***. Although we were the owners all along, we were advised that the leases should be in our name rather than the former property manager’s name. This went over very well in our transition from our different property manager in Louisville and, since only about half of our *** properties were leased when we switched, we thought this would go well alsoUpon receiving the new lease, the *** contacted us with some concerns. Several times, we offered to meet and/or speak with them over the phone about those concerns. We were ready and willing to make whatever compromises needed to help them through this process. Still, they gave their day notice as was their right to do. On the scheduled date to do the move out inspection, the *** did not show up but rather sent who we think is one of their children to meet. Although we are not yet done assessing and paying for all of the damages; some of them are overwhelming pet urine smell throughout the home, urine soaked through the carpet and pad to the sub-floor throughout the home, walls done in flat paint touched up with high-gloss paint throughout the home, toilet seats ruined, blinds ruined, and more. After re-painting, re-flooring, and making all of the necessary repairs due to negligence, the expense will be a great deal more than a deposit As it turns out, the *** actually moved just a few doors down from *** *** (our unit) to *** *** (an exact same unit not owned by us but managed by *** ***). Rather than work to compromise with us and fix our badly damaged investment, the *** worked with our former property manager to move into an exact unit and start all overWe were not given any of this information during the notice period nor were we ever allowed into the home to inspect it prior to the move out. Not only will there likely be no refund of the security deposit, but there may be a balance owed by the *** upon completion of all repairs due to their negligence. We have pictures and witnesses as to the condition, and we are keeping meticulous financial records related to the cost. Please close this complaint and do what you can to minimize or eliminate any potential damages to our company. We work too hard to keep our family and our businesses above the line to be brought down by and unfounded allegations. I am available anytime if you need more informationSincerely: *** L*** Regional Vice President