Glacierware Manufacturing

Order was placed with Glacierware but order has never been received.Order Number: XXXXXXXXXX-XXXXXXXXXXDate: 8/10/2013 2:34:23 PM MSTAfter countless calling and filling out their online form for support and speaking to the owner 2x with promises to get the order out to me asap and even promised to double the order for the inconvenience, I have as of todays date not recieved a call back from messages left or received my order.Glacierware Mfg Inc[redacted], Easthampton, MA XXXXXX-XXX-XXX-XXXXAny help you could provide would be appreciated.Thanks,[redacted]Order Number: XXXXXXXXXX-XXXXXXXXXXDate: 8/10/2013 2:34:23 PM MSTThank you for your Order. We will contact you by E-mail when ready to sendBill To and Ship To: [redacted]@GMAIL.COM MasterCardComments: 1 OF EACH COLOR PLEASEQnty Item Description Price Extended X XXXXS (0.6) Slush Mug Special $38.85 $38.85 (Combination 4 colors) Sub Total: $38.85 Taxes: $0.00 Shipping: $0.00 Total: $38.85Desired SettlementMy double order as promised sent with tracking number so we can ensure it gets to me.