Glamour Services LLC

Initial Business Response / [redacted] (1000, 5, 2015/10/02) */ We are sorry you want to see a company that employs people go out of business I apologize if [redacted] was not proper on the phone, that is definitely out of character for her and she will be brought under review for this We will be happy to remove your number from our database if you can provide it for us As for the fear of vandalism, we only work in the cleaning of things, not the destructionYour fear is completely unfounded and irrational

Initial Business Response /* (1000, 5, 2015/09/09) */
We are sorry for the inconveniencePlease provide us the phone number we are calling and we will be happy to remove it as well as notify our list company of the error
Initial Consumer Rebuttal /* (2000, 7, 2015/09/10) */
(The consumer
indicated he/she ACCEPTED the response from the business.)
Please submit the following phone of XXX-XXX-XXXX to the company and be sure to inform them that I if I receive any more calls from their firm, I will sue them in Cook County small claims court for harassment and for predatory sales practices against a senior citizenAlso, I still have an open complaint with the Illinois AG's officeI accept this resolution with the Revdex.com and the companyThe AG's complaint will stay open until I am sure that they are going to comply with their response and the calls stop completely

Initial Business Response /* (1000, 5, 2015/08/20) */
Please provide us with the phone number we are calling and we will be happy to remove it from our call lists
thank you
Initial Consumer Rebuttal /* (3000, 7, 2015/08/21) */
(The consumer indicated he/she DID NOT accept the response from
the business.)
I should not have to reveal my phone number - which is personally identifiable informationThey should adhere to Do-Not-Call procedures and automatically scrub my number and all others that are on their lists
I will not publish my phone number to be seen on the Revdex.com siteIf Revdex.com wishes to reveal my number to them to enable the cessation of the nuisance calls, that is fine with me
Final Business Response /* (4000, 9, 2015/08/24) */
We need the phone number in order to "scrub it" from the call logIf you don't want to publish the number on here, please call us at 630-231-and any representative can help you
thank you

Initial Business Response /* (1000, 5, 2015/07/08) */
We woukd be happy to refund the customer $for the missed windows
However, we do not have gutter cleaning as part of his workWe didn't clean his gutters because it wasn't on our work order nor did he pay for gutter cleaningThe price
paid of $was the windows and tracks cleaned

we sincerely apologize for all of the confusion surrounding your gutter cleaning. We will complete an internal review of the matter and get the issued fixed. As for your gutters, we can come any day you would like, including tomorrow morning between 9 am and 11 am. Saturday June 2.Please let us...

know if this works for you Thanks

Initial Business Response /* (1000, 5, 2015/10/02) */
We are sorry you want to see a company that employs 22 people go out of business.
I apologize if [redacted] was not proper on the phone, that is definitely out of character for her and she will be brought under review for this.
We will be happy to...

remove your number from our database if you can provide it for us.
As for the fear of vandalism, we only work in the cleaning of things, not the destruction. Your fear is completely unfounded and irrational.

Initial Business Response /* (1000, 5, 2015/07/02) */
A work order was never created for this home. We were unaware their was an issue. We would be happy to send a crew out to touch up any windows as early as tommorow,at whatever time the customer is available.
Initial Consumer Rebuttal /*...

(2000, 7, 2015/07/09) */
(The consumer indicated he/she ACCEPTED the response from the business.)
A redo was rescheduled and was performed today, July 9. We are pleased with the redo and consider the issue resolved.