Glamour Trends

Revdex.com: I have reviewed the response made by the business in reference to complaint ID 12252946, and find that this resolution is satisfactory to me Regards, J [redacted]

When a customer places an order on our website, the terms and conditions are clearly stated and the customer must agree to the terms or the order will not go throughOur offer clearly states a 14-day trialThe trial starts the day the order is placed as stated in the termsIf we do not hear back
from the customer within the 14-day trial period, we will assume they love the product and bill them the retail costOur records indicated this customer never contacted our customer service department to resolve this issueThe account was cancelled on 8/9/per the customer’s requestAs a courtesy, we have refunded $Please allow 2-business days for the refund to reflect

When a customer places an order on our website, the terms and conditions are clearly stated and the customer must agree to the terms or the order will not go throughOur offer clearly states a day trialThe trial starts the day the order is placed as stated in the termsIf we do not hear back
from the customer within the day trial period, we will assume they love the product and bill them the retail costOur records indicated this customer was outside the trial period when they called into our customer service departmentThe account was cancelled on 10/13/per the customer's requestAt that time, customer agrees to a refund of $and $As a courtesy, we have refunded the remaining $& $which will reflect back to their account within 2-business daysWe do apologize for the misunderstanding

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12327919, and find that this resolution is satisfactory to me
I did not go to the companies websiteI received an email from what I thought was Amazon asking me to take a survey and receive a reward the reward stated I only pay $for shipping for the productIt is unethical (although it may be legal) to act as Amazon to lure customers to these rewards they believe are o lay for a fraction of the price, to then charge them a monthly $that isn't boldly statedI appreciate the refund, but hope this matter doesn't happen to others.
Regards,
N** ***

When a customer places an order on our website, the terms and conditions are clearly stated and the customer must agree to the terms or the order will not go through. Our offer clearly states a 14-day trial. The trial starts the day the order is placed as stated in the terms. If we do not hear back...

from the customer within the 14-day trial period, we will assume they love the product and bill them the retail cost. Our records indicated this customer never contacted our customer service department to resolve this issue. The account was cancelled on 8/28/2017 per the customer’s request. As a courtesy, we have refunded $179.90. Please allow 2-3 business days for the refund to reflect. We apologize for any inconvenience and or misunderstanding. Thank you.

When a customer places an order on our website, the terms and conditions are clearly stated and the Customer must agree to the terms or the order will not go through. Our offer clearly states a 14-day trial. The trial starts the day the order is placed as stated in the terms. If we do not hear back...

from the customer within the 14-day trial period, we will assume they love the product and bill them the retail cost, our records indicated this customer was outside the trial person when they contacted our customer Service department. The account was cancelled on 7/10/2017 per the customer's request. At that time, the Customer accepted a 35% refund totaling 534.99. As a Courtesy, we have refunded the remaining 65% of the last monthly charge totaling $64.99. Please allow 2-3 business days for the refund to reflect.We apologize for any inconvenience and or misunderstanding.Thank you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12252946, and find that this resolution is satisfactory to me.
Regards,
J[redacted]