Glasgow Water Co

September 06, RE: Complaint ID [redacted] [redacted] ***: I am responding to your recent complaint with the Revdex.com (Revdex.com) concerning the Glasgow Water Company From reading your complaint I understand that the Landlord – Tenant relationship you are accustomed to in [redacted] may be different than it is in Glasgow, KY Unless otherwise specified by the Landlord, tenants are generally responsible for putting the water service in their name and being responsible for their bill I do apologize if you are under the assumption that we thought you were purposefully stealing water If that were the case, we would have notified you of the theft of services we believed to have occurred As for your request to set the balance of the used water up on payments, we would be glad to set up a payment plan for you Just come by the office at your convenience and we will make a payment arrangement for the balance owed on the accountIf you have any further questions or need anything else do not hesitate to call me anytime at [redacted] Sincerely [redacted] *** Glasgow Water Company

September 06, 2017 RE:  Complaint ID [redacted]: I am responding to your recent complaint with the Revdex.com (Revdex.com) concerning the Glasgow Water Company.  From reading your complaint I understand that the Landlord – Tenant relationship you are...

accustomed to in [redacted] may be different than it is in Glasgow, KY.  Unless otherwise specified by the Landlord, tenants are generally responsible for putting the water service in their name and being responsible for their bill.  I do apologize if you are under the assumption that we thought you were purposefully stealing water.  If that were the case, we would have notified you of the theft of services we believed to have occurred.   As for your request to set the balance of the used water up on payments, we would be glad to set up a payment plan for you.  Just come by the office at your convenience and we will make a payment arrangement for the balance owed on the account. If you have any further questions or need anything else do not hesitate to call me anytime at [redacted] Sincerely  [redacted] Glasgow Water Company