Glass Form USA, LLC

Customer [redacted] is our customer since many years we never had any major problem between us and we always found a way to come out happy from any controversy.In this specific situation , [redacted] ordered and paid a bedroom set named JOY.After we receive the payment we called one of our shipping agency , in this case [redacted] , asking to pick up a pallet at our address and delivery to [redacted] addressWe paid the freight in advance as usual,Few days later [redacted] Ground an behalf of [redacted] , came to pick up the pallet as agreed.Few day later we received phone call from [redacted] , he said that he did not receive the shipment , I gave him the *** trucking number [redacted] called me several times during following days try to get this shipmentI contacted [redacted] and he said that the shipment was on hold by [redacted] because of security problem ...Few days later I received a letter from [redacted] , from [redacted] , the letter ask to contact her to resolve a problemI called [redacted] immediately and she said that there was an outstanding balance that need to be paid in order to release the pallet on hold[redacted] confirmed that the balance was due from ** [redacted] to ***I asked her to tell me how much was the outstanding balance , she said she wont be able to tell me this information , but she would pass my email address to her supervisor asking her to contact me about this problem.Since than I have not received any call or fax from ***.My company Glass Form USA LLC does not owe any money to [redacted] , in addition we paid [redacted] for the shipment to [redacted] , so any outstanding balance between [redacted] and [redacted] is not our business.I have been trying to resolve this problem in any way possible but [redacted] does not give me information to do soThe above is what happened , please do not hesitate to contact me for any additional information You may need

Customer [redacted] is our customer since many years we never had any major problem between us and we always found a way to come out happy from any controversyIn this specific situation , [redacted] ordered and paid a bedroom set named JOYAfter we receive the payment we called one of our shipping agency , in this case [redacted] , asking to pick up a pallet at our address and delivery to [redacted] address We paid the freight in advance as usual, Few days later [redacted] Ground an behalf of [redacted] , came to pick up the pallet as agreedFew day later we received phone call from [redacted] , he said that he did not receive the shipment , I gave him the *** trucking number [redacted] called me several times during following days try to get this shipment I contacted [redacted] and he said that the shipment was on hold by [redacted] because of security problem Few days later I received a letter from [redacted] , from [redacted] , the letter ask to contact her to resolve a problem I called [redacted] immediately and she said that there was an outstanding balance that need to be paid in order to release the pallet on hold [redacted] confirmed that the balance was due from ** [redacted] to [redacted] I asked her to tell me how much was the outstanding balance , she said she wont be able to tell me this information , but she would pass my email address to her supervisor asking her to contact me about this problemSince than I have not received any call or fax from ***My company Glass Form USA LLC does not owe any money to [redacted] , in addition we paid [redacted] for the shipment to [redacted] , so any outstanding balance between [redacted] and [redacted] is not our businessI have been trying to resolve this problem in any way possible but [redacted] does not give me information to do so The above is what happened , please do not hesitate to contact me for any additional information You may need

Complaint: [redacted] I am rejecting this response because:HI,I BRING THE BED SET FROM GLASS FORM COMPANY IN NJ TO [redacted] SELL IT TO MY CUSTOMER,THEY PAID FOR IT BUT I DON'T HAVE THE BED SET DELIVERY TO THEM,WHAT CAN I DO?I DON'T KNOW WHO'S [redacted] I PAID FOR GLASS FORM COMPANY BUT THINGS NEVER COME TO ME.IS THERE SOME THING NEED TO BE DONE WHEN BUY THING, PAID FOR AND THE SHIPPING NEVER COME.BECAUSE I RECEIVED THE LEGAL NOTICE FROM [redacted] FREIGHT COMPANY ON 08/27/DAYS AFTER THAT DATE IF NO ONE PAID FOR THE STANDING BALANCE THEY WILL SELL THE GOOD AT PUBLIC AUCTION.SOUND LITTLE FUNNY WHEN [redacted] FORCE ME TO PAY FOR SOMEONE OUTSTANDING BALANCE WITH THEM Regards, [redacted] ***

Complaint: ***
I am rejecting this response because:HI,I BRING THE BED SET FROM GLASS FORM COMPANY IN NJ TO *** SELL IT TO MY CUSTOMER,THEY PAID FOR IT BUT I DON'T HAVE THE BED SET DELIVERY TO THEM,WHAT CAN I DO?I DON'T KNOW WHO'S *** *** I PAID FOR GLASS FORM COMPANY BUT THINGS NEVER COME TO ME.IS THERE SOME THING NEED TO BE DONE WHEN BUY THING, PAID FOR AND THE SHIPPING NEVER COME.BECAUSE I RECEIVED THE LEGAL NOTICE FROM *** FREIGHT COMPANY ON 08/27/DAYS AFTER THAT DATE IF NO ONE PAID FOR THE STANDING BALANCE THEY WILL SELL THE GOOD AT PUBLIC AUCTION.SOUND LITTLE FUNNY WHEN *** FORCE ME TO PAY FOR SOMEONE OUTSTANDING BALANCE WITH THEM
Regards,
*** ***

Customer ** *** *** *** is our customer since many years we never had any major problem between us and we always found a way to come out happy from any controversy.In this specific situation , ** *** ordered and paid a bedroom set named JOY.After we receive the payment we called one of our
shipping agency , in this case ** *** *** , asking to pick up a pallet at our address and delivery to ** *** addressWe paid the freight in advance as usual,Few days later *** Ground an behalf of ** *** *** , came to pick up the pallet as agreed.Few day later we received phone call from ** *** , he said that he did not receive the shipment , I gave him the *** trucking number .** *** called me several times during following days try to get this shipmentI contacted ** *** and he said that the shipment was on hold by *** because of security problem ...Few days later I received a letter from *** , from *** *** *** , the letter ask to contact her to resolve a problemI called *** *** immediately and she said that there was an outstanding balance that need to be paid in order to release the pallet on hold.*** *** confirmed that the balance was due from ** *** *** to ***I asked her to tell me how much was the outstanding balance , she said she wont be able to tell me this information , but she would pass my email address to her supervisor asking her to contact me about this problem.Since than I have not received any call or fax from ***.My company Glass Form USA LLC does not owe any money to *** , in addition we paid ** *** *** for the shipment to ** *** , so any outstanding balance between ** *** and *** is not our business.I have been trying to resolve this problem in any way possible but *** does not give me information to do soThe above is what happened , please do not hesitate to contact me for any additional information You may need

Customer [redacted] is our customer since many years we never had any major problem between us and we always found a way to come out happy from any controversy.In this specific situation , [redacted] ordered and paid a bedroom set named JOY.After we receive the payment we called one of our...

shipping agency , in this case [redacted] , asking to pick up a pallet at our address and delivery to [redacted] addressWe paid the freight in advance as usual,Few days later [redacted] Ground an behalf of [redacted] , came to pick up the pallet  as agreed.Few day later we received phone call from [redacted] , he said that he did not receive the shipment , I gave him the [redacted] trucking number .[redacted] called me several times during  following days try to get this shipmentI contacted [redacted] and he said that the shipment was on hold by [redacted] because of security problem ...Few days later I received a letter from [redacted] , from [redacted] , the letter ask to contact her to resolve a problemI called [redacted] immediately and she said that there was an outstanding balance that need to be paid in order to release the pallet on hold.[redacted] confirmed that the balance was due from ** [redacted] to [redacted]I asked her to tell me how much was the outstanding balance , she said she wont be able to tell me this information , but she would pass my email address to her supervisor asking her to contact me about this problem.Since than I have not received any call or fax from [redacted].My company Glass Form USA LLC does not owe any money to [redacted] , in addition we paid [redacted] for the shipment to [redacted] , so any outstanding balance between [redacted] and [redacted] is not our business.I have been trying to resolve this problem in any way possible but [redacted] does not give me information to do soThe above is what happened , please do not hesitate to contact me for any additional information You may need

Customer [redacted] is our customer since many years we never had any major problem between us and we always found a way to come out happy from any...

controversy.
In this specific situation , [redacted] ordered and paid a bedroom set named JOY.
After we receive the payment we called one of our shipping agency , in this case [redacted] , asking to pick up a pallet at our address and delivery to [redacted] address
We paid the freight in advance as usual,
Few days later [redacted] Ground an behalf of [redacted] , came to pick up the pallet  as agreed.
Few day later we received phone call from [redacted] , he said that he did not receive the shipment , I gave him the [redacted] trucking number .
[redacted] called me several times during  following days try to get this shipment
I contacted [redacted] and he said that the shipment was on hold by [redacted] because of security problem ...
Few days later I received a letter from [redacted] , from [redacted] , the letter ask to contact her to resolve a problem
I called [redacted] immediately and she said that there was an outstanding balance that need to be paid in order to release the pallet on hold.
[redacted] confirmed that the balance was due from ** [redacted] to [redacted]
I asked her to tell me how much was the outstanding balance , she said she wont be able to tell me this information , but she would pass my email address to her supervisor asking her to contact me about this problem.
Since than I have not received any call or fax from [redacted].
My company Glass Form USA LLC does not owe any money to [redacted] , in addition we paid [redacted] for the shipment to [redacted] , so any outstanding balance between [redacted] and [redacted] is not our business.
I have been trying to resolve this problem in any way possible but [redacted] does not give me information to do so
The above is what happened , please do not hesitate to contact me for any additional information You may need

Complaint: [redacted]
I am rejecting this response because:HI,I BRING THE BED SET FROM GLASS FORM COMPANY IN NJ TO [redacted] SELL IT TO MY CUSTOMER,THEY PAID FOR IT BUT I DON'T HAVE THE BED SET DELIVERY TO THEM,WHAT CAN I DO?I DON'T KNOW WHO'S [redacted] I PAID FOR GLASS FORM COMPANY BUT THINGS NEVER COME TO ME.IS THERE SOME THING NEED TO BE DONE WHEN BUY THING, PAID FOR AND THE SHIPPING NEVER COME.BECAUSE I RECEIVED THE LEGAL NOTICE FROM [redacted] FREIGHT COMPANY ON 08/27/2015 30 DAYS AFTER THAT DATE IF NO ONE PAID FOR THE STANDING BALANCE THEY WILL SELL THE GOOD AT PUBLIC AUCTION.SOUND LITTLE FUNNY WHEN [redacted] FORCE ME TO PAY FOR SOMEONE OUTSTANDING BALANCE WITH THEM.
Regards,
[redacted]