Glass House Inn

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] To Whom It May Concern: Due to the extremely unethical and serious nature of my complaint I do not wish to emailIf PATELCO, and only Patelco, wishes to resolve this matter theybest make an appointment to speak with me via phone ( [redacted] Under no circumstances, do I wish to speak with anyone from CUSCO ( Brent [redacted] nor any of the persons mentioned in my complaint.)In summary, since Patelco was responsible for soliciting my business (via one of it's tellers) and then passing me (and my life savings) along to a CUSO advisor, I will only speak with the President or Vice President of PatelcoThanking you in advance for a prompt response Sincerely, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***

Dear Ms***,We regret your negative experience with CUSO Financial Services, LP (“CFS”) and Patelco Credit Union as reported to the Revdex.comCFS takes all customer feedback very seriously and we would like to discuss this issue along with your requests directly and in more
detailCFS compliance department will respond to your requests promptlyIf you have any additional questions or concerns, please e-mail CFS at [email protected] and include “Revdex.com Review” in your subject lineWe hope that you will afford us the opportunity to assist you with your questions and concernsSincerely, CFS Executive Management

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]To Whom It May Concern: Due to the extremely unethical and serious nature of my complaint I do not wish to email. If PATELCO, and only Patelco, wishes to resolve this matter theybest make an appointment to speak with me via phone ([redacted].  Under no circumstances, do I wish to speak with anyone from CUSCO ( Brent [redacted] nor any of the persons mentioned in my complaint.)In summary, since Patelco was responsible for soliciting my business (via one of it's tellers) and then passing me (and my life savings) along to a CUSO advisor, I will only speak with the President or Vice President of Patelco. Thanking you in advance for a prompt response.   Sincerely,[redacted]