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This is simply not trueThe client set up an automatic payment planYes, payments have been made but around payments have been delinquentWe told the client to make a successful payment, just one, and we'd be happy to schedule the engagement sessionThis isn't a matter of us refusing to schedule an engagement session, it's a matter of the client not paying their bill and us refusing to schedule until their account is brought currentAgain, we are happy to schedule now that their account is currentI got ahold of [redacted] I booked their engagement photos for October and apologized for any misunderstanding

I am rejecting this response because: we have try to set up a appoinment with them they refused to do it and we paid way over half of bill they told use back in march we cold take them any no mater how much is left they are back out on there word

Hello! We believe this claim is not justified since the client had set up a payment plan and multiple payments have not gone through in accordance with their payment planWe did not refuse to scheduled engagement photosWe simply said they need to get current with their payment plan before we do
scheduled engagement sessionPlease advise

I am rejecting this response because:
we have try to set up a appoinment with them they refused to do it and we paid way over half of bill they told use back in march we cold take them any no mater how much is left they are back out on there word

This is simply not true. The client set up an automatic payment plan. Yes, payments have been made but around 10 payments have been delinquent. We told the client to make a successful payment, just one, and we'd be happy to schedule the engagement session. This isn't a matter of us refusing to schedule an engagement session, it's a matter of the client not paying their bill and us refusing to schedule until their account is brought current. Again, we are happy to schedule now that their account is current. I got ahold of [redacted]. I booked their engagement photos for October 13 and apologized for any misunderstanding.