Glasstopsdirect.com Reviews (1)
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Glasstopsdirect.com Rating
Description: GLASS-BEVELED, CARVED, ORNAMENTAL, ETC.
Address: 920 Railroad Avenue, Woodmere, New York, United States, 11598
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Review: I ordered a round 42", 1/2" thick wave edge glass top table on May **, 2015. The table was delivered on May **, 2015 and was told to the deliverers that it was to small for the base of my table. They refused to take it back because of their policy of Refund. I am not asking for a refund but I am asking for an exchange for a bigger size of 50" round, 1/2 thick wave edge glass top. I have emailed them and to no avail without a response and when I call them they tell me about a policy that doesn't apply because it doesn't say anything about exchanges. By law I should be able to make this transaction if the product is delivered in the same condition in which it was received. Please help me. I'm willing to pay the difference in size but by all means I do not wanna be stuck with a table that was paid for and doesn't fit. thank youDesired Settlement: Need correct size. They have their payment but I need an exchange.