Glen Ivy RV Park

At the Glen Ivy RV Park, many of our residents have real property deeds, we also call Shares and therefore hold an ownership stake in our AssociationOur Association recognizes them as an "Owner"For each share owned, every owner pays a monthly assessment of $per share to the Association
Additionally, every Owner who is currently residing on the property, pays a flat monthly rate of $for utilitiesOwner's payments must be received no later than the 15th of every monthFor this assessment payment, an Owner is allowed to occupy campsite for days per year per share, have voting rights in the Association's annual election of Officers, use of a private pool and spa along with many other benefitsFor an Owner to remain on site for all days of the year, they would need to own sharesResidents on the property who do not own Shares are simply a month-to-month Renter"Renters" pay a flat monthly amount of $which includes rent and utilitiesA Renter's monthly payment must be received no later than the 5th of every monthGlen Ivy also has a large storage area where the public can rent storage space for their unused motorhome, boat, trailer etcThis is simply a month-to-month rental and Owners of our Association receive a discount in the regular monthly storage rateNow to the issue at hand*** *** is a long term Owner in our Association and owns shares in her name*** has applied some of her shares to campsite she occupies and has applied her remaining shares to a second campsite occupied by her son *** *** and his wifeIn addition, *** rents storage site and pays $per month for that siteHer son *** *** is neither an Owner nor a Renter, but simply a registered Guest of his mother ***Since all deeds/shares are in ***'s name, she is solely responsible for her account and the Association only recognizes *** for communications regarding any issues with her accountOn or about September 2016, *** stopped making any payments to the AssociationHer past due account balance is now $8,and she was provided an accounting of all charges for both campsites and storage rentalDue to no longer being in good standing with the Association, *** was served a notice to appear before our Grievance Committee[Originally formed by the general membership in and under the direction of the Board of Directors, the Grievance Committee is made up of several other owners and is used to resolve disputes between the Association and Owners or Owner vsOwner.] *** appeared before the Grievance Committee on August 7, 2017, did not dispute owing past due money and offered to make payments to clear her balance by September 7, The amount of $3,apparently in question was only for campsite and not the total owing on her account per the accounting of charges previously provided to herThe only payment received so far was a single payment of $1,made on September 18, The recorded minutes of that meeting show that the Grievance Committee deliberated and arrived at the unanimous decision of: (1) Association accepted payment arrangement to pay the account in full by September 7, 2017; (2) the Association will not initiate legal eviction action unless account is not paid by September 7,2017; (3) sanctions will be imposed immediately revoking all Owners privileges such as us of the Owners pool/spa, ability to drive a vehicle on the property, suspension of voting rights, etc.; (4) beginning September 1st, *** will be converted to a Renter's status and will be required to pay the monthly rental rate on both campsites.*** was provided a notice stating the decision of the Grievance CommitteeAs the minutes reflect, the only arrangement or agreement was to temporarily withhold beginning any legal eviction action, nothing elseWhen the account balance is paid in full, all sanctions and restrictions would be removed.Our Association has been more than fair and done its due diligence in this matterUnfortunately *** has failed to comply with the decision of the Grievance Committee to pay the seriously past due amounts owed on her accountFurthermore, if she felt the decision of the Grievance Committee was unjust, she has failed to bring an appeal to our Board of Directors in a timely manner.Thank you for your assistance in resolving this matterIf you have any questions or need any further information, feel free to reach out to myself or Jesse Martinez, our General Manager on site.Sincerely,*** ***PresidentGlen Ivy RV Park Owners Association

I am rejecting this response because:
Hi I'm rejecting this response because there was nothing talked about in the first meeting August about $7,in the meeting at allthen weeks before the sep out of the blue my mother who is handycapped is forced to park her car in a tow zone and to walk Blocks and were at night there is no lighting it gets pitch black outthere putting her at major risktrying to get stuff she need at home is a major issuewho do these people think that are to do this??? when she and my wife went in to pay what was agreed that told them that they would not be able to drive in to her homeso that being said why pay them? when they tried to say there was no 3, that was agreedthese people need to be placed on a lie dsectorwere willing to do the sameThat are and have been making there own rules as that come up with themthey are mentally and physically abusing her by making her walk in this parkputting her in major dangerif they would had not changed the agreement this would had been solved on the sep as agreed onso instead thay pushed her into bankruptcy hope thay are happy for there actionsthese people in my opinion are thieves and need to be straighten upwhen my mother explained to them about her disability they told her that does not apply in this park. That's what im getting at about them making there own laws this park is open to the public how dose this not apply? in the state of ca? thay dint even have wheel chair access in all the public rest roomsthay have been bulling to meany people in this park and getting away with this for way to longim willing to fight this to the fullest esxtent and not willing to bow down to them at allthank you for your time in this matter Sinserly *** ***and we have picand documents to back up my complaint Thank you feel free to call me or my wife at ###-###-#### or ###-###-####

Dear Ms. [redacted], Thank you for your diligence in resolving this matter. The facts and evidence regarding [redacted] are very clear and straight forward. First, [redacted] is the Owner of record in our Association and is solely responsible for everything regarding her account, therefore we direct all communication only to her. It is undisputed by [redacted] herself that she willfully stopped making payments in September 2016 on monthly charges that she had previously been making for many years. Statements and notices are provided to [redacted] every month regarding both of her campsites and storage unit indicating she had a severely past due balance. After continually failing to make any payments and in accordance with The Davis Sterling Act for due process, she was noticed to appear before our Grievance Committee. The minutes of that meeting reflect the unanimous decision of several committee members were clear and accommodating. At her request, to prevent eviction action from proceeding, [redacted] indicated she would pay the account off by September 7°1,2017. [redacted] later made a payment of $1,000, but failed to pay the large balance by the mutually agreed date. There were no agreements regarding sanctions of Owners privileges for not being in good standing with the Association. [redacted] was served a formal notice with proof of delivery, stating the Committee's decision and actions so there is no misunderstanding of what was going to occur. A small payment will not remove the sanctions of Owners privileges imposed by the Association. Glen Ivy applies the laws of California and the Davis Sterling Act under the direction of our HOA Attorney equally to all Owners and Renters accordingly. When any resident willfully stops making payments for over a year and does not communicate, they cannot expect any landlord or Association not to take action. Our Association's policies regarding the sanctioning of Owners for non-compliance are very clear and have been part of our governing documents since our inception in 1979. Lawful sanctions, restrictions and signature delivery of notices are in place for a reason. It is unfortunate how any of the Association's sanctions may impact [redacted], but they are legal and not arbitrary. If [redacted] wishes to be relieved of these sanctions, she needs to simply pay the past due money owed to the Association. Sincerely, [redacted] President Glen Ivy RV Park Owners Association