See attachment.Ms [redacted] called for 2-Bedroom, non-smoking for two persons, after positive response, she checkin Rn#***Five minutes later she wanted to know if she could smoke in the room"Why did you ask for a non-smoking 'room if you smoke"I asked her'come to the front desk and pithe key to a smoking roomShe assured me that # [redacted] was in its original conditionI took her wordsAbout half an hour later, a couple walkto look at the room before payment was madeI took then to Room ***, unlocked the door, I was shocked to see both beds were Messed upFitted bed spreads were rolled on the beds and both sheets from both beds were pulled out from all sidesThe man was nad They walked outMs [redacted] ’s lie costed me $and probably future customer forever.At the time Ms [redacted] came to check out I told her that her irresponsible behavior had costed me big timeBoth the beds were messed up"We were looking for bed-bugsS-o-r-r-y" She utter and walked outI paid $to make the room rentable againOn 03/05/Ms [redacted] called to know about the charge of $on her cardI very respectfully explained to herShe angrily shouted that I had no authority to charge on her card without her authorization"What authority she had to inflict monetary loss and loss of future business, "I asked her"I want Iay F##ing $back "She saidI told her that she should contact Merchant Services at [redacted] as they had authority to settle the disputeThey only charge $as processing feeShe kept running her mouth calling names to get $immediatelyI requested not to use vulgar language While talking to me, but she won't stopI hung upShe called againShe was more agitated this timeI told her that our conversation was being recorded (it was not) so that she stops foul languageShe said she did not careI hung up againShe called third timeSame anger same languageIt was the time to speak in her language to herShe threatened, he that someone will come from Chicago to take care of meShe hung upMy daughter who is a registered Attorney in our state suggested me to file a report of threat to local law enforcement authorities.Accusation of charging on her card is white lieNo business stores credit card informationMS [redacted] is compulsive liarShe lied to me when she was hereShe lied in her complaint to Revdex.comI will settle the dispute with an imbursement in the amount of $56, as loss of rental income which was the result of [redacted] 's lie--
See attachment.Ms [redacted] called for 2-Bedroom, non-smoking for two persons, after positive response, she checkin Rn#***Five minutes later she wanted to know if she could smoke in the room"Why did you ask for a non-smoking 'room if you smoke"I asked her'come to the front desk and pithe key to a smoking roomShe assured me that # [redacted] was in its original conditionI took her wordsAbout half an hour later, a couple walkto look at the room before payment was madeI took then to Room ***, unlocked the door, I was shocked to see both beds were Messed upFitted bed spreads were rolled on the beds and both sheets from both beds were pulled out from all sidesThe man was nad They walked outMs [redacted] ’s lie costed me $and probably future customer forever.At the time Ms [redacted] came to check out I told her that her irresponsible behavior had costed me big timeBoth the beds were messed up"We were looking for bed-bugsS-o-r-r-y" She utter and walked outI paid $to make the room rentable againOn 03/05/Ms [redacted] called to know about the charge of $on her cardI very respectfully explained to herShe angrily shouted that I had no authority to charge on her card without her authorization"What authority she had to inflict monetary loss and loss of future business, "I asked her"I want Iay F##ing $back "She saidI told her that she should contact Merchant Services at [redacted] as they had authority to settle the disputeThey only charge $as processing feeShe kept running her mouth calling names to get $immediatelyI requested not to use vulgar language While talking to me, but she won't stopI hung upShe called againShe was more agitated this timeI told her that our conversation was being recorded (it was not) so that she stops foul languageShe said she did not careI hung up againShe called third timeSame anger same languageIt was the time to speak in her language to herShe threatened, he that someone will come from Chicago to take care of meShe hung upMy daughter who is a registered Attorney in our state suggested me to file a report of threat to local law enforcement authorities.Accusation of charging on her card is white lieNo business stores credit card informationMS [redacted] is compulsive liarShe lied to me when she was hereShe lied in her complaint to Revdex.comI will settle the dispute with an imbursement in the amount of $56, as loss of rental income which was the result of [redacted] 's lie--