Glendale Family Clinic, Inc.

Thank you for your letter dated 04/15/2015, We regret to hear that Mr*** is unsatisfied with our office, it is never our intent to upset any of our patients, Researching his account, it appears that he had insurance coverage at the time of visit, but vaccines were "denied" pending
information from insured, His response to requested information may have resulted in payment from his insurance company, We will give him the opportunity to con tact his insurance company for payment and immediately remove his name from collections, Please advise if any further response appropriate

Thank you for your letter dated 04/15/2015, We regret to hear that Mr. [redacted] is unsatisfied with our office, it is never our intent to upset any of our patients, Researching his account, it appears that he had insurance coverage at the time of visit, but vaccines were "denied" pending...

information from insured, His response to requested information may have resulted in payment from his insurance company, We will give him the opportunity to con tact his insurance company for payment and immediately remove his name from collections, Please advise if any further response appropriate