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Glendale Mental Health Clinic

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Review: I went to the Glendale Mental Health Clinic to help my 15 year old daughter. She is a 'cutter" has low self esteem, anger issue and I thought it would be a good idea to get her to speak with someone. she has had a few sessions and then her therapist tells me since we do not have health insurance and I pay cash for her visits she can not be a long term pt which means she can only have 12-16 sessions and after that no matter what the case is closed. I advised her that we did have health insurance but I was not sure if they covered mental health. over the weekend I got a letter and it said that now they cover mental health, I advised the therapist of this. She calls me back today and said that since she does have health insurance and they do not take it that my daughter's case will be closed, I advised her that I would continue to pay out of pocket for there services since she really liked her therapist and was finally going to open up but I was told no she would no longer be able to go there.Desired Settlement: I am not sure what would help this but I feel like my daughter was thrown out therapy simply because they could not charge my insurance company a lot of money. I feel something should be done. This is people lives! If I was willing to pay out of pocket this should never have been an issue. I don't want anything for free all I wanted was my daughter to be seen at whatever cost insurance or not.

Business

Response:

Catholic Charities Neighborhood Services, Inc.’s (CCNS) Glendale Mental Health Clinic practices a Short-Term Treatment modality. This modality means that treatment is limited to 12-16 sessions for many clients. Clients are re-assessed at the end of that time period to determine whether further treatment is needed.

If an insurance carrier has not included CCNS in its panel of approved providers, it is usually in an individual’s best interest to use a provider in his/her carrier’s approved panel. However, if the client so chooses, he/she may decide to receive services at CCNS as a private pay client. At CCNS, we make every effort to convey this information clearly to individuals seeking services. We are available to provide services to clients who wish to return to the clinic.

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Description: MENTAL HEALTH SERVICES

Address: 6729 Myrtle Avenue, Glendale, New York, United States, 11385

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