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Glendale Shade and Awning

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Glendale Shade and Awning Reviews (1)

Review: Glendale Awning installed an aluminum awning on the back of our house to cover the patio last year on February **, 2013. Less than a year later, it collapsed. The collapse caused part of the siding to our house to lift off. My husband and I believe it was not installed correctly. I called the company several times requesting that they come to inspect the collapsed awning and make an assessment. I initially spoke to [redacted] at ###-###-#### when the awning collapsed and he said that he would come to inspect it, but he never showed up. Then, I called ###-###-#### on April *, 2014 and spoke to [redacted]. He said that he would speak to the owners of the company and that he would call back, but he never did. I have called many times since then, but nobody picks up. I have left messages and they have never returned my phone calls.Desired Settlement: Since the collapse, I have been courteous and polite both times that I spoke to them, in the hope that they would helpful and resolve this problem, so I can't understand why they would refuse to respond to my phone calls. I didn't want to report the company, but they left me no other choice. I need to have this matter resolved as soon as possible. Since the collapse caused part of the siding of our house to lift off, we are worried that bugs or insects might come into our house and start nesting. Please contact them and explain the urgency of our situation. Your assistance would be greatly appreciated.

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Description: AWNINGS & CANOPIES

Address: 72-51 Metropolitan Ave, Middle Village, New York, United States, 11379

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