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Glenn Brown's Appliance Repair Service

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Reviews Glenn Brown's Appliance Repair Service

Glenn Brown's Appliance Repair Service Reviews (4)

To respond to Ms. [redacted]:1.  I have been in constant contact with Ms. [redacted] and I can show how many times I have called or returned her calls with my phone records and I can get a copy of them, also by text.2. In regards to not letting my painters in her house is also false the only reasons we did not go to her home was either she was not feeling well on the day we were going or she had doctors appointments or errands to run.3.  The outlets are safe and will pass inspection, we did nothing to jeopardize them other then we removed the plates to paint around the outlets but like I said before I have the plate covers in her garage and will put them back on.4. As far as the counter top I explained to Ms. [redacted] that the product that is used to re surface the counter tops are very toxic and she would have to leave the home for approximately 4 hours and she is aware of this.5. We are not replacing or repairing the floors we are just going to buff and clean them to remove as much of the stains out as we can. Again she is aware of this. Like I stated before all of the above projects are things I am doing at no charge to Ms. [redacted], I was just trying to help her out because she is or was planning to sell her townhome and she knows all of this is free. All I was doing was to help a nice lady out and this is what happens when you try to help someone out. I finished all of the work she has paid me for all of these other items are all again FREE. I will gladly finish what I said I would do (the free projects) we just need to get together and work out a time and day that will work for both of us.Thank you[redacted]/E & B Painting & Construction Co Inc.

Complaint: [redacted]I am rejecting this response because:1.  I have never refused entry to Mr. [redacted] or his contractors or his employees for any reason.  I have no complaints about his employees or contractors.  They were professional.  The painters were not allowed to complete the work they started because he called them to another job. 2.  Yes, I have been in contact with Mr. [redacted] by phone and text.  I have a record of promises not kept.3.  State law mandates that outlets in close proximity to water must be upgraded.  They have not.  No, they will not pass inspection.4.  I was prepared to leave the home whenever is necessary.  Nothing was ever scheduled. 5.  The floor has not been cleaned or buffed.  He did promise to take care or the stains.Regards,[redacted]

Everything Ms. *. [redacted] is complaining about is extra work that I did not charge her for, I was just helping out because she is planning on selling her house. regarding the carpet we had agreed on a budget of $1,400 and Ms. [redacted] went to the carpet store and picked out another carpet that cost $...

4,300 which was out of the budget by $3000. I was notified by the carpet company by email so  I then called Ms. [redacted] to tell her the price difference and she said the difference of  $3000 was too much. As far as the electrical plugs I also did that service at no charge, the only thing I need to do to complete this part is to put back the plates on the wall and I have them at her house. We also fixed an electrical plug in the kitchen under the cabinet at no charge. As far as cleaning the floor in the kitchen that also is at no charge, we just haven't done it because I want to do that when we are not tracking in and out of her house. Thank you[redacted]/E & B Painting & Construction Co Inc.

Complaint: [redacted]
I am rejecting this response because:1.  I have never refused entry to Mr. [redacted] or his contractors or his employees for any reason.  I have no complaints about his employees or contractors.  They were professional.  The painters were not allowed to complete the work they started because he called them to another job.  2.  Yes, I have been in contact with Mr. [redacted] by phone and text.  I have a record of promises not kept.3.  State law mandates that outlets in close proximity to water must be upgraded.  They have not.  No, they will not pass inspection.4.  I was prepared to leave the home whenever is necessary.  Nothing was ever scheduled.  5.  The floor has not been cleaned or buffed.  He did promise to take care or the stains.
Regards,
[redacted]

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Address: 80 Prospect Ave, Winthrop, Massachusetts, United States, 02152-2567

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