Glenn Medical Center

I am rejecting this response because: I went in and I was belittled, harassed, and told I was nothingThe only blood work I know of is from a guy the highway patrol brought in while I was thereI received no blood workAll they did was take my pulse, take my blood pressure, looked at my eyes, and the psychiatrist came in and said I was fineHe was goodThe other guy harassed me from the time I came in until the time I leftHe was bigger than me, but I was close to cleaning his plowI don't feel they should get any money for thatI went in for a mental problem, and if I was really bad, he would have pushed me over the edgeThey charged Medicare and tried to charge me, but I refused to pay because they did nothing but insult meI don't want to give them the name of the supplementary insurance, because I don't think Glenn Medical deserves to be paid I had called because I was feeling nervousThe police talked to me and said he thought I needed to talk to someoneSo they were kind and took me to Medical Health where they believed I would be helpedWhen I got there, the guy began by asking why I showed up at 3:in the morningHe assumed I was on Medical, which I'm notI think that one guy should be firedHe said he was a doctor

Mr [redacted] : We have reviewed the observations given in the above referenced report but cannot respond to them without the patient’s authorization to release protected health information We can either respond to the patient directly with his or her approval or the patient can sign a release authorizing Glenn Medical Center to give out patient identifiable information to the Revdex.comIt is always our intention that our community be satisfied with the service we provide so we are anxious to address the issues raised as soon as we have a release to do so [redacted]

Glenn Medical Center is happy to address the issues raised in the above referenced reportThe patient was seen in our Emergency Department as he reported and was with us for several hoursDuring that time, blood work was done for a significant number of diagnostic tests (8), reports of which we are happy to provide to this patientIn reviewing the record, there is no mention of any secondary insurance information being provided; hence, none was billedThe patient did mention talking with someone here at the hospital and that would have been a good time to tell us about the secondary insuranceOur Billing Office has checked all available eligibility files and has not yet been able to document a secondary payor in any of the major databasesOur Billing Office Manager will contact the patient for that information and submit a bill to a secondary when we have that information

Mr***: We have reviewed the observations given in the above referenced report but cannot respond to them without the patient’s authorization to release protected health information We can
either respond to the patient directly with his or her approval or the patient can sign a release authorizing Glenn Medical Center to give out patient identifiable information to the Revdex.comIt is always our intention that our community be satisfied with the service we provide so we are anxious to address the issues raised as soon as we have a release to do so.
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I am rejecting this response because: I went in and I was belittled, harassed, and told I was nothing. The only blood work I know of is from a guy the highway patrol brought in while I was there. I received no blood work. All they did was take my pulse, take my blood pressure, looked at my eyes, and the psychiatrist came in and said I was fine. He was good. The other guy harassed me from the time I came in until the time I left. He was bigger than me, but I was close to cleaning his plow. I don't feel they should get any money for that. I went in for a mental problem, and if I was really bad, he would have pushed me over the edge. They charged Medicare and tried to charge me, but I refused to pay because they did nothing but insult me. I don't want to give them the name of the supplementary insurance, because I don't think Glenn Medical deserves to be paid. I had called 911 because I was feeling nervous. The police talked to me and said he thought I needed to talk to someone. So they were kind and took me to Medical Health where they believed I would be helped. When I got there, the guy began by asking why I showed up at 3:30 in the morning. He assumed I was on Medical, which I'm not. I think that one guy should be fired. He said he was a doctor.

Mr. [redacted]: We have reviewed the observations given in the above referenced report but cannot respond to them without the patient’s authorization to release protected health information.  We can either respond to the patient directly with his or her approval or the patient can sign a release...

authorizing Glenn Medical Center to give out patient identifiable information to the Revdex.com. It is always our intention that our community be satisfied with the service we provide so we are anxious to address the issues raised as soon as we have a release to do so. [redacted]
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I am rejecting this response because: I just faxed the release of information today, December 2, 2015, which will allow Glenn Medical Center to provide the needed info.

I am rejecting this response because: I went in and I was belittled, harassed, and told I was nothing. The only blood work I know of is from a guy the highway patrol brought in while I was there. I received no blood work. All they did was take my pulse, take my blood pressure, looked at my eyes, and the psychiatrist came in and said I was fine. He was good. The other guy harassed me from the time I came in until the time I left. He was bigger than me, but I was close to cleaning his plow. I don't feel they should get any money for that. I went in for a mental problem, and if I was really bad, he would have pushed me over the edge. They charged Medicare and tried to charge me, but I refused to pay because they did nothing but insult me. I don't want to give them the name of the supplementary insurance, because I don't think Glenn Medical deserves to be paid.
I had called 911 because I was feeling nervous. The police talked to me and said he thought I needed to talk to someone. So they were kind and took me to Medical Health where they believed I would be helped. When I got there, the guy began by asking why I showed up at 3:30 in the morning. He assumed I was on Medical, which I'm not. I think that one guy should be fired. He said he was a doctor.

Glenn Medical Center is happy to address the issues raised in the above referenced report. The patient was seen in our Emergency Department as he reported and was with us for several hours. During that time, blood work was done for a significant number of diagnostic tests (8), reports of which we are happy to provide to this patient. In reviewing the record, there is no mention of any secondary insurance information being provided; hence, none was billed. The patient did mention talking with someone here at the hospital and that would have been a good time to tell us about the secondary insurance. Our Billing Office has checked all available eligibility files and has not yet been able to document a secondary payor in any of the major databases. Our Billing Office Manager will contact the patient for that information and submit a bill to a secondary when we have that information.

Review: On May 15, 1015, I called 911 because I was feeling anxious. The police took me to mental health at the hospital in Willows. The doctor who received me complained that I came at 3 in the morning and continued to badger me. He treated me like trash. After I left the hospital, I walked until I found a store that was open early and called my wife to come pick me up. Later we received a bill from the ER Physicians Medical Group in Culver City, which we considered legitimate. Then a few days later we received a bill from Glenn Medical Center for $205 with a total charge of $2,104.00. We visited the financial office at the hospital to ask what this bill was for. Turns out, it was for a bunch of tests which they insist they gave to me. All I received was the regular blood pressure and temperature test in the office. I was given no other tests. There was nothing on the bill to say who paid for most of the bill. I assume it was Medicare. There was nothing about sending the rest of the bill to [redacted] which is my supplemental insurance. When we told the financial person I received no tests, she said we did not have to pay the bill and therefore owed nothing. However we have continued to receive the bill in the mail and once got a phone call to pay it.Desired Settlement: We feel that Medicare, or whoever paid, should be refunded by the hospital. We don't want to pay for services not rendered.

Business

Response:

Mr. [redacted]: We have reviewed the observations given in the above referenced report but cannot respond to them without the patient’s authorization to release protected health information. We can either respond to the patient directly with his or her approval or the patient can sign a release authorizing Glenn Medical Center to give out patient identifiable information to the Revdex.com. It is always our intention that our community be satisfied with the service we provide so we are anxious to address the issues raised as soon as we have a release to do so. [redacted]

Consumer

Response:

I am rejecting this response because: I just faxed the release of information today, December 2, 2015, which will allow Glenn Medical Center to provide the needed info.

Business

Response:

Glenn Medical Center is happy to address the issues raised in the above referenced report. The patient was seen in our Emergency Department as he reported and was with us for several hours. During that time, blood work was done for a significant number of diagnostic tests (8), reports of which we are happy to provide to this patient. In reviewing the record, there is no mention of any secondary insurance information being provided; hence, none was billed. The patient did mention talking with someone here at the hospital and that would have been a good time to tell us about the secondary insurance. Our Billing Office has checked all available eligibility files and has not yet been able to document a secondary payor in any of the major databases. Our Billing Office Manager will contact the patient for that information and submit a bill to a secondary when we have that information.

Consumer

Response:

I am rejecting this response because: I went in and I was belittled, harassed, and told I was nothing. The only blood work I know of is from a guy the highway patrol brought in while I was there. I received no blood work. All they did was take my pulse, take my blood pressure, looked at my eyes, and the psychiatrist came in and said I was fine. He was good. The other guy harassed me from the time I came in until the time I left. He was bigger than me, but I was close to cleaning his plow. I don't feel they should get any money for that. I went in for a mental problem, and if I was really bad, he would have pushed me over the edge. They charged Medicare and tried to charge me, but I refused to pay because they did nothing but insult me. I don't want to give them the name of the supplementary insurance, because I don't think Glenn Medical deserves to be paid. I had called 911 because I was feeling nervous. The police talked to me and said he thought I needed to talk to someone. So they were kind and took me to Medical Health where they believed I would be helped. When I got there, the guy began by asking why I showed up at 3:30 in the morning. He assumed I was on Medical, which I'm not. I think that one guy should be fired. He said he was a doctor.