Glen's Auto Service Inc

Complaint: [redacted]
I am rejecting this response because:
HHe admits to have saying I needed multiple repairs. Which are not true all was needed was the freon to be charged not $800 worth of work that they claim that needed to be done the business practice is scrupulous and I want them to like knowledge that they tried to rip me off my air conditioning is running perfectly being charge for a hundred and $40 the man said he remembers me and he refuses to give me a refund because he looked over my car and try to charge me $840 for repairs and told me there is nothing he could do for me  now suddenly he wants to pay me I do not care about the money I am more concerned with people bringing their business to a man who will lie bluntly to their face
Sincerely,
[redacted]

Mr [redacted] came into our shop demanding a refund. We did not recall him and he did not have a receipt. We declined the refund request and explained we would be happy to assist him when he provided a receipt. He became angry and start yelling and telling customers not to do business with us. Once...

I learned about his vehicle I recalled the service we provided. He brought the car in for air conditioning service. Our company found that his air conditioning had several leaks, he then asked us to just drain the Freon. He was told up front that there would be a 10.00 charge for the a/c check and an additional $40.00 for the draining of the Freon. I will send a refund check of $50.00 out to Mr. [redacted] . Our company wishes to have no future business relations with this consumer.