Sign in

Glitz All-Star Cheer, Inc

Sharing is caring! Have something to share about Glitz All-Star Cheer, Inc? Use RevDex to write a review
Reviews Glitz All-Star Cheer, Inc

Glitz All-Star Cheer, Inc Reviews (5)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
 
Our response is bolded and italicized... In regards to [redacted] dismissal,
we attempted to have a meeting to discuss the numerous complications with
putting the [redacted]'s daughter back on the competition floor. Based on the
[redacted]'s behavior at the meeting the night before and the harassment messages
prior to our requested meeting, we felt it no longer safe to have said meeting.
This
statement is untrue as they contacted us the next day to have a meeting so our
behavior the night prior was not an issue. There really was no behavior in the
gym. I told them I was frustrated, [redacted] yelled at me across the gym and said
this isn’t her fault and we left. There were parents there that witnessed that.
I’m sure they would agree it wasn’t scary. In fact one of them contacted me
after we left the gym and said I couldn’t hear what was going on except for [redacted]
yelling at you. After cancellation of the meeting, we received more
harassment and felt our only choice was to dismiss the family. Our
frustration was not threatening or harassing. Were we frustrated yes, but we
never threatened these coaches. We were having a conversation where we were
venting our frustrations. At no point did they ever tell us that they were
feeling harassed or threatened. If they were feeling that way at the time, why
didn’t they express that to us?  Because
again, they are trying to justify what they did and how they did it. They
changed the routine the next day after my daughter was injured then LIED to her
teammates and said it was temporary. Were we frustrated that our daughter
wasn’t going to perform in Florida for NO reason other than their personal
feelings and dislike for her…absolutely we were frustrated and when we asked
that a medical professional be there, they had no interest in that.  There were other medical conditions in that
gym where girls were practicing that had no right to be practicing as it was a
dangerous health issue to that athlete and when we asked about that, they
became more angry. They have no tolerance to injuries. They often made jokes
about athletes and their “made up diagnosis of concussions”. As the
[redacted]'s know, our communication with families is on a private [redacted] page. That
is the only way they know how to communicate as they pulled the same stunt on another
family in December. That family must have been scary too…Private [redacted] Page?
It includes all teams at the gym, all of the athletes, their families, all of
the coaches, and junior coaches. This dismissal via [redacted] was not private. Seriously,
these coaches think it okay to dismiss athletes via [redacted] before the athlete
even knows. Obviously they are too gutless to do it in person. Doesn’t that
athlete deserve the respect of being told on the phone in private or if that is
too scary for the coaches a private e-mail. There is nobody out there that
feels this Social Media dismissal as well as the one in December with the other
two athletes was handled properly. Because
of the magnitude of parent questions which
to this day the parents are still confused as to why my daughter was released
so that was not the intention of the [redacted] Dismissal involved with the recent 32 hour
hospitalization for cardiac issues Cardiac issue? It was ruled as a panic
attack, missing of an event, due
to hospitalization and recent partial release full release for a tear
of Achilles tendon to return to our program, we felt in necessary to address
the team in this manner. Although the [redacted]'s were asking for a meeting, they
also messaged us (see attached screenshot) that if we were going to remove her,
they didn't want to have a meeting. Yes we did send that message and they still
requested that we have a meeting so we felt we should listen to what they had
to say BUT we wanted a medical professional present as he is the expert in the
field. Not two/three coaches that are educated in coaching and are not doctors..
It was evident to us, that they were unwilling to discuss the numerous
issues at hand and only focused on their daughter performing in Florida which
you had decided to not let her perform even though there was NO justification. Which based on the partial medical full medical release and lack of follow
up on the cardiac issues 1 week after her release from the hospital
with her pediatrician which she was already dismissed the team were
deemed unsafe and neglect by our standards. Our decision to not allow her to
perform was based on her medical conditions which she was fully released from
reported to us by her physicians when you spoke to her physical therapist
she wasn’t released yet as
well as her breech of code of conduct specifically, missing an event which
[redacted] told me the week before is no big deal if [redacted]’s leg is sore is
grounds for dismissal. Please review the attached codes of conduct, signed by
the [redacted]'s as well as the hand book exert now it’s okay to refer to the
handbook but not for other language "Excused and/or unexcused
absences that occur two weeks prior to a performance and/or competition may
result in an athlete being moved out of his or her spot in the routine or in
the withdrawal of the respective all-star team member from their team’s
performance and/or competition."  [redacted] refers to the
handbook in her complaint, as you just did not to the Code of
Conduct that she signed, please see attachments. What is the point of the handbook
if parents are being misled? Yes we initialed these documents. Yes I understand
there is no refund but that refund language pertains to tuition at Glitz, not
Nationals competition. In regards to the code of conduct violations, on the
athlete code of conduct attachment, the athlete's beech occurs at rule number
eight. As far as the parent code of conduct, also attached please reference
rule one and four. The violations of the codes of conduct clearly state that they
are grounds for dismissal, both [redacted] and her daughter's signatures
appear on the forms as clearly understanding these rules. These coaches made this decision
based on how they feel about my daughter. They have supporting documentation
saying we didn’t agree with their decision. We were dismissed before we even
knew what their decision was so that doesn’t constitute dismissal. [redacted]
reported to us via [redacted] that their decision was to not have [redacted] perform
in Florida. If they had the supporting documentation that she couldn’t perform
because her doctor wouldn’t release her, then yes she should have not been able
to perform but that is not the case. This is two coaches trying to play doctor
and basically telling both the doctors and us that they no more about my
daughter’s health than the professionals that we pay to keep her healthy and
safe.  They keep using the word bullying.
These coaches have bullied my daughter for the last year. On a thread in front
of parents and athletes, on [redacted] when she was dismissed, and on a coach’s
forum where Coach [redacted] mentions my daughter by her name and tells everyone on
there that she broke the law. I will say this again, she slandered my daughter
and even told everyone on the forum her full name.
In regards to the refund of the
Florida Competition, as referenced in the [redacted] and [redacted] cease and desist
letter (see attached), as it pertains to our offer of reimbursement, I quote
per the letter "In light of [redacted]'s recent unfortunate events, Glitz
would like to help with your situation. Glitz is willing to offer your family
partial reimbursement for the upcoming trip to FL. This amount would be
$1723.00. Please understand that Glitz is under no obligation to offer this
refund but they would like to help given [redacted]'s unfortunate turn of events.
Upon the teams return from Florida and assuming you are cooperative with
respect to the request made here in, I can issue the offered refund to you.
Please contact me on or before March 20th to discuss the proposed
reimbursement." My attorney contacted their attorney on
several occasions and finally spoke to their attorney on March 6, 2015 to
discuss the situation prior to March 20, 2015. Their attorney informed my
Attorney that he would talk to Glitz and get 
back to my attorney. That never happened. The [redacted]'s did not
receive the reimbursement due to not following the guidelines stated in the
March 4th letter.  Again, Glitz was under no obligation to give this
refund and have since rescinded this offer. Glitz rescinded an offer they
never intended on following through with.
The following
contractual documents are attached to show our policies as it pertains to dismissal
without refunds. Please reference code number two in the parent code of conduct
"I am also aware that if my child leaves the program for ANY REASON during
the season, I am not entitled to any refunds." Again, that pertains to the
tuition costs, not Nationals. Please reference the Glitz Nationals
Agreement pertaining to refunds specifically for the Florida Competition.
Numbers 13 and 18 state no refunds of any kind and are signed by both [redacted] and her daughter.  That is a cancellation policy. We never
cancelled anything. Glitz unjustly dismissed my daughter for medical conditions
that she was cleared from and codes of conduct that they feel were violated
which clearly were not. So because this cancellation policy is in place they
could dismiss whoever they wanted after those dates so that they can give the
tickets to other families that are still part of the organization, which is
what they did and they admit it. The reservation for Florida
competition was made by Glitz, Not paid for my Glitz as you can see by my
cancelled checks since the [redacted]'s were no longer in our program the
names on the reservation were changed to members in Glitz, so now they are saying the
reservation was never canceled but used by other members. Seems like that
throws the cancellation language right out the window. The reservation name was
changed by Glitz but paid for by us. Glitz did not own these tickets. They were
only reserved under that name as that is what we were told was required by the
gym. We paid for those tickets, again not Glitz so how do they have any
authority to change the name and use something that was ours. These
tickets that we purchased did not mean we had special cheerleading privileges nor
had to hang out with the team. We could have relocated our room and had nothing
to do with them just like we did when we re-purchased everything and went down
there. Again, we re-purchased everything because we were told we were getting a
refund and if they found out we weren’t, couldn’t they have informed us of that
and given us our tickets? They told us in the letter from the attorney
everything was canceled which is another lie. Apparently it wasn’t as they stated they gave them to another Glitz
Family. As the reservation was made and owned specifically by Glitz. I
can’t believe that a company in clear conscience can take tickets paid for by a
family and give them to another family. That is the definition of a thief in my
opinion. My goodness [redacted] was so upset one night when someone got into her
vehicle and stole all of her change. Imagine how she would feel if she was
ripped off what we were. Per UCA's cancellation policy (please see
attached policy) the room was not refunded. It wasn’t refunded because it was
never canceled. Coach [redacted] openly made comments to parents about how she was not
interested in sharing a room with Coach [redacted] and her small child. That is/was
not my problem and didn’t give her the right to steal my accommodations. Our
tickets didn’t have to be refunded. We told the coaches we wanted our tickets.
We told them we will take our tickets and that UCA said we could move our
rooms. The coaches were uncooperative with UCA and our request. They
should have been given to us since we are the ones who paid for them and
although they were reserved under Glitz, both Glitz Cheerleading as well as we knows
who paid for those tickets. Why
wouldn’t they have come to us and said “Hey, these tickets are non-refundable
so do you want your tickets and if so, how can we arrange us getting them to
you?” They knew we were still going to Florida as I told them in a text that we
would still be there to support the team. They could have had their attorney
contact us, sent us a private message or their typical way of communicating,
they could have asked us via [redacted] UCA is in the process of providing Glitz with the signed
cancellation forms from our team that has both parents signatures on it. Again,
that is for a cancellation. We didn’t cancel, you didn’t cancel our
tickets and you had no right to take something that you didn’t pay for.  That is stealing. All I wanted was my tickets
as you can see by the information we sent. If they decided to use tickets I
paid for, then I want my money back. There is no language supporting that they
had a right to take something that wasn’t theirs. Now that they have decided to
take something that wasn’t theirs, I believe we should be paid for it. I didn’t
make that decision, they did when they stole our tickets and gave them to
another family…My husband gave/built a computer system for their business. Does
that mean we can walk in there and take that? That is something we would never
dream of doing and they didn’t pay us a dime for it.
IN SUMMARY…
Again, the
Social Bully issue… I noticed they made no mention about the post [redacted]
specifically called out my daughter by name on a coach’s forum. Where is the
response to that? I also noticed no response to the other athlete that was with
my daughter and was not dismissed from the team. Again that shows favoritism
and discrimination against my daughter. 
Unless you are a parent of this team, you have no idea the games these
women play, the way they talk about all of their athletes behind their backs as
well as the parents and the way they treat the athletes. [redacted] warned my daughter
that [redacted] will never forgive her for questioning their decision to dismiss
[redacted] in [redacted] in December. I’ve heard athletes being told they are head cases
and that they look like [redacted]. They speak openly in front of others about
balances owed on accounts and openly threaten the athletes in front of others
that if they don’t pay soon, they will not be going to Florida. They had even
tried to start a rumor in the gym in regards to an athlete’s eating habits and
confronted athletes and other parents in regards to it. If they feel there is a
problem they should have the guts to talk to the parents of the athlete.  I suppose this is acceptable to these women
as well. I’m surprised they didn’t post it on [redacted]. I mean after all, it’s
just between all the teams, their families, the coaches and the junior coaches.
Bottom line is this. My daughter was dismissed. It was an unjust dismissal as
the doctors released her. There were no code of conduct violations and the ones
they are using happened after the dismissal. They sent a letter that they would
pay us back. If they didn’t have to then shame on them for telling us they
would because if they never intended on doing it, then they are liars. Then
they sent us an instant message that they are working on a refund. If that
wasn’t a possibility, why couldn’t they have just given us our tickets? Then
they openly admit in their last response that they gave our tickets to another
Glitz Family. How do they have the authority to take something that isn’t
theirs and give it to someone else? Is that theft?
[redacted]
If this gym
is so reputable, what has happened to the attendance? Why do they have to
remove  negative posts off their [redacted]
page as they did with one mother? Of course they didn’t address the mother’s concerns;
they removed her post and told everyone in the gym she’s crazy. They are not
honest as to what type of gym they run although to look at their page they are
so loving and caring. We had been in that gym for 6 years and the whole time we
were there they didn’t care about testimonials from parents, athletes etc. It’s
all for show so that they can pretend they are a great organization to be with.
In fact, when young athletes used to hug [redacted] she would tell them I don’t
like hugs, please don’t do that. Really? Wow, now that’s a role model. Why
doesn’t she put that on the [redacted] page so customers can get a real feel for
what this business is? I have witnessed them talk about the athletes
inappropriately, the parents inappropriately and each other inappropriately. I
hope that you can see how these women manipulate the truth and see what type of
business this really is. If not, at least their name is out there now and
people can rate the business. They are now on the radar and can’t remove the
negative posts from this site.
This was a
bad situation from the get go but the very least these women could have done is
made sure we got the tickets that we paid for. My daughter spent a little over
1/3 of her life there. She was there whenever they needed her. She was a junior
coach in the gym and really felt she had a great relationship with these women.
Especially [redacted]. [redacted] was very upset by the dismissal of [redacted] and [redacted] and
tried to explain to the coaches that if this was the girl’s only positive thing
in their lives, why take that away. After that, the gym was not a good
environment or a healthy outlet for [redacted]. It became a toxic environment for
her due to the way she was being treated. After her dismissal she was
hospitalized twice due to the trauma of how she was dismissed from this team by
the two women she trusted and loved. In fact she felt like [redacted] was another
mother figure to her. She confided in her and adored her. I know that some
people say it’s just cheerleading but it was her life. It’s not a good feeling
to be thrown away like a piece of garbage but I have explained to her the best
I can that sometimes people aren’t who they pretend to be. The VERY LEAST they
could do is pay us for our trip to Florida, [redacted], and let my
daughter move on with a team or coaches that she can truly love and trust
although I don’t know if she will ever trust again.  Hopefully it is something her extensive
counseling will help with.
Bottom line
is this, even if they want to defend her dismissal with her full release from
doctors and claim that she violated the code of conduct which another athlete
did as well, what gives them the right to steal money or property from us? They
send a signed cancellation policy but the reservations were never canceled.
Those were our tickets, our reservations, our money that paid for them and
taking something from someone that isn’t yours is thief. Is this how a
reputable business runs, stealing from their customers?
In closing
we want our money for tickets that were never given to us and used by another
Glitz member.  As shown in the
documentation provided to you, these tickets were never canceled, we never
received them, and they were given to someone else on the Glitz Team. That
total is 1863.00 plus the remaining hours I was never paid for working at the gym which is 11 hours for a grand total of $1973.00.
 
Regards,
[redacted]

To Whom it may Concern,In reference to the follow up complaint from [redacted]. In
regards to [redacted] dismissal, we attempted to have a meeting to
discuss the numerous complications with putting the [redacted]'s daughter
back on the competition floor. Based on the [redacted]'s behavior at the
meeting the night before and the harassment messages prior to our
requested meeting, we felt it no longer safe to have said meeting. After
cancellation of the meeting, we received more harassment and felt our
only choice was to dismiss the family. As the [redacted]'s know, our
communication with families is on a private [redacted] page. Because of
the magnitude of parent questions involved with the recent 32 hour
hospitalization for cardiac issues, missing of an event, and recent
partial release for a tear of Achilles tendon to return to our program,
we felt in necessary to address the team in this manor. Although the
[redacted]'s were asking for a meeting, they also messaged us (see attached
screenshot) that if we were going to remove her, they didn't want to
have a meeting. It was evident to us, that they were unwilling to
discuss the numerous issues at hand and only focused on their daughter
performing in Florida. Which based on the partial medical release and
lack of follow up on the cardiac issues were deemed unsafe and neglect
by our standards. Our decision to not allow her to perform was based on
her medical conditions reported to us by her physicians as well as her
breech of code of conduct specifically, missing an event is grounds for
dismissal. Please review the attached codes of conduct, signed by the
[redacted]'s as well as the hand book exert "Excused and/or unexcused
absences that occur two weeks prior to a performance and/or competition
may result in an athlete being moved out of his or her spot in the
routine or in the withdrawal of the respective all-star team member from
their team’s performance and/or competition."  [redacted] refers to
the handbook in her complaint, not to the Code of Conduct that she
signed, please see attachments. In
regards to the code of conduct violations, on the athlete code of
conduct attachment, the athlete's beech occurs at rule number eight. As
far as the parent code of conduct, also attached please reference rule
one and four. The violations of the codes of conduct clearly state that
they are grounds for dismissal,  both [redacted] and her daughter's
signatures appear on the forms as clearly understanding these rules. In
regards to the refund of the Florida Competition, as referenced in the
[redacted] and [redacted] cease and desist letter (see attached), as it
pertains to our offer of reimbursement, I quote per the letter "In light
of [redacted]'s recent unfortunate events, Glitz would like to help with
your situation. Glitz is willing to offer your family partial
reimbursement for the upcoming trip to FL. This amount would be
$1723.00. Please understand that Glitz is under no obligation to offer
this refund but they would like to help given [redacted]'s unfortunate turn
of events. Upon the teams return from Florida and assuming you are
cooperative with respect to the request made here in, I can issue the
offered refund to you. Please contact me on or before March 20th
to discuss the proposed reimbursement." The [redacted]'s did not receive
the reimbursement due to not following the guidelines stated in the March 4th letter.  Again, Glitz was under no obligation to give this refund and have since rescinded this offer. The
following contractual documents are attached to show our policies as it
pertains to dismissal without refunds. Please reference code number two
in the parent code of conduct "I am also aware that if my child leaves
the program for ANY REASON during the season, I am not entitled to any
refunds." Please reference the Glitz Nationals Agreement pertaining to
refunds specifically for the Florida Competition. Numbers 13 and 18
state no refunds of any kind and are signed by both [redacted] and her
daughter.  The reservation for Florida competition was made by Glitz,
since the [redacted]'s were no longer in our program the names on the
reservation were changed to members in Glitz. As the reservation was
made and owned specifically by Glitz.  Per UCA's cancellation policy
(please see attached policy) the room was not refunded. UCA is in the
process of providing Glitz with the signed cancellation forms from our
team that has both parents signatures on it. In
summary, Glitz dismissed the [redacted]'s daughter justifiably, for
reasons listed above. The [redacted]'s are not entitled to any refunds
based on the signed agreements provided in this file. Thank you, Glitz Allstar Cheer, Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]

First of all IF my daughter was excused for
“Breaking the Rules” why didn’t the other athlete that was with her get excused
from the team? That is not only a question we have, but many other Glitz Families have as well. Why do the rules only
apply to my daughter? I don’t want special treatment for my daughter but it
seems there is some special treatment for the other athlete that was with my
daughter when “SHE” apparently “broke the rules”. My daughter should have received the same/fair treatment as the athlete that was with her. The handbook has a Code of
Conduct and there is no Code of Conduct that was violated. I have sent a copy
of the Code of Conduct so you can see that there was clearly no Code of Conduct
Violation. I have also sent a text message that I received from Coach [redacted] that
says it’s not the fact that alcohol was involved, it’s [redacted]’s health. The
girls had attended a party that had alcohol there. Furthermore, as stated by my
attorney, there was no Code of Conduct Violation to begin with. I have included
that letter. It started out as a Health issue although she was released by her
doctor, then went to a Code of Conduct Violation when we asked that a medical
professional be present at our meeting. They became upset with us because we
pointed out other injuries on the team that weren’t addressed but yet my
daughter’s injury was. There are many Policies in the handbook that seem to be
violated constantly by the coaches such as the Communication Policy. Always be
approachable and friendly, maintaining open and professional relationships with
each athlete and parent/guardian, any verbal communications at the gym should
be held in PRIVATE. Dismissing my
daughter as well as two other athletes in December doesn’t seem to fit the
language outlined in the Handbook. Private would not include a [redacted]
announcement. When my daughter was dismissed via [redacted], their attorney sent
a letter stating that we would receive a refund upon their return from Florida.
I have included that letter. We also tried to communicate options offered to us
by UCA but the coaches would not cooperate with us and sent us an Instant
Message stating “We are working on a refund for you”.  We have included
that dialog as well. Bottom line is they could have arranged to get us our
tickets and rooms and have them moved away from the team since this whole
package was paid for by us. They chose not to. They lied to us with a letter
from their attorney, then they lied on an instant message that they are working
on a refund for us. This whole situation could have been handled. I’m not sure
what ever happened to the package I paid for. I’m not sure if they used them or
they gave them to family and friends to enjoy. What would be the reason for
just not giving them to us?  Perhaps if
UCA did not refund them, they could share that written information with us so
that we can see that. If they didn’t cancel them, and used them I would like to
see the written information on that as well. They also mentioned that we as
parents broke the rules. I would like to know what rules we broke. I was an
employee of that gym until March 1st and left voluntarily. In fact when
I left I received a very nice text message from [redacted] how wonderful it had
been to have me working there and thanked me for everything. Had I been
breaking the rules wouldn’t you think that my employers would talk to me, fire
me or the typical thing for them, fire me on [redacted]? They state that we
signed forms in regards to a few of the issues. I would like to know what we
signed for with the Nationals Agreement and a UCA Cancellation NO refund policy
if Glitz would like to provide those to us.
I feel that we,
along with every other family and athlete deserve RESPECT in that gym… It is
inappropriate to dismiss any athlete via [redacted]. That is not professionalism…
We are not just one disgruntled family as the attendance numbers prove that.
There are many and I could include disgruntled texts that I received from
families when I was in Florida about not only their disappointment with what they
did to my daughter but the placement of the team at competition, but I’m not
going to throw anyone under the bus.
Next topic, social
bullying. [redacted] and [redacted] are the experts in Social Bullying. [redacted] called out
my daughter on a [redacted] thread that included her teammates and their parents
with the exception of one family because she didn’t want to hurt the family’s feelings. It’s nice she considered the other family and not [redacted]. She
also mentioned my daughter by her full name on a coaches site and how she broke
the law which is slander. Social Bullying…they should really re-think that
before they accuse others. We never bullied them. We did express our
frustration with them in a private thread on [redacted] that they started and it
included the coaches and us. That is it. I have never called them out by name
on Social Media. Glitz Cheer, nor [redacted] or [redacted] are my or my family’s friends
on [redacted] and are not the intended audience for my posts. Furthermore, my
posts never mention Glitz Cheer.  It’s no longer any of their business
what my family and I are up to yet they feel the need to go to my or my
family’s pages and read postings. There is something wrong with that picture in
itself.  They need to concentrate on
running their gym and learning how to communicate in a more positive way with
the few remaining parents they have. Maybe they could start with not ignoring
the one’s who ask questions they don’t like.
[redacted] [redacted] [redacted] [redacted] [redacted] [redacted] [redacted]
So, given the
fact that I feel my daughter was unjustly dismissed, I feel I deserve the money
that I paid for a trip to Florida for a National Competition. I was told by
their attorney I would get it, I was told by them they were working on it.
Where is the accountability on their part? I would never sign an agreement that
states you can unjustly dismiss your athletes one week prior to competition, we
will keep your money and enjoy it with our friends and family.Thank you,

To Whom it May Concern,We have retained an attorney and have been contacted by the [redacted]'s attorney.  We have been communicating through the attorney's for several months as it relates to this matter. It is evident to us now that we must communicate with you as it pertains to the alleged...

complaint.We deny the allegations in the [redacted]'s complaint.  [redacted]'s Daughter was dismissed from our program for breaking the rules.  We have in place forms which are clearly written and reviewed with each team member and their parent/guardian.  The forms/rules are clearly spelled out and numbered and each rule must be initialed by both the athlete and their parent to confirm that all parties completely and totally understand the meaning of the rules and to the consequences should any rule be broken including potential dismissal.We have on file 4 forms signed and initaled by the [redacted]'s and their Daughter1.  Parent Code of Conduct2.  Athlete Code of Conduct3.  Nationals Agreement4.  UCA Cancellation NO refund policyCopies of these signed forms have been given to our Attorney. Both the [redacted]'s and their daughter broke several of the rules in place to which they agreed to follow.  It is for that reason that their daughter was dismissed. The signed forms clearly state multiple times that there would be no refunds.  The [redacted]'s agreed to all the rules and the NO refund policy which is in place.  The complaint even refers to her daughter violating the rules. But fails to point out the agreement they signed should a violation occur.The [redacted]'s are extremely mad that Glitz All Star Cheer did not choose to ignore the safety and rules violation and feel they deserve special treatment in this matter because of the close relationship we had with them.  Ignoring the facts puts the entire program at risk and the health and safety of the [redacted]'s daughters teammates. Glitz however must sustain its integrity to all its members and cannot look the other way when parents get mad.  Rules are put in place for a reason and should be followed.  Bullying and harassment are not ways to settle matters and that played into this complaint. Many harrassing and threatening email and [redacted] posts from the [redacted]'s and their family members have been recorded and submitted to our attorney.The [redacted]'s or their daughter are not entitled to any refund of any amount because of their failure to adhere to the rules.Thank you,Glitz All Star Cheer, Inc

Check fields!

Write a review of Glitz All-Star Cheer, Inc

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Glitz All-Star Cheer, Inc Rating

Overall satisfaction rating

Address: P.O. Box 71336, Phoenix, Arizona, United States, 85050

Phone:

Show more...

Web:

www.glitz-cheer.com

This site can’t be reached

Shady, yet now dead: once upon a time this website was reported to be associated with Glitz All-Star Cheer, Inc, but after several inspections we’ve come to the conclusion that this domain is no longer active.



Add contact information for Glitz All-Star Cheer, Inc

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated