Global Associations, Inc.

Initial Business Response /* (1000, 5, 2016/06/27) */
In response to Mr. [redacted]'s complaint. We were contracted to install asphalt behind his home where an existing driveway was located. After prepping the area we realized there were some spongy spots of soil that would compromise the quality of the...

new asphalt being installed. Using our professional judgement we opted to wait a few extra days in order to achieve the optimal conditions. We continued with our regularly scheduled clients throughout those days. Mr. [redacted] spoke with our secretary on one occasion. He voiced his concern, and was informed of the delay and told his concern would be addressed. We are taking care of this matter as we speak and be assured Mr. [redacted] will be a satisfied customer once again.