Initial Business Response / [redacted] (1000, 5, 2016/06/27) */ In response to Mr***'s complaintWe were contracted to install asphalt behind his home where an existing driveway was locatedAfter prepping the area we realized there were some spongy spots of soil that would compromise the quality of the new asphalt being installedUsing our professional judgement we opted to wait a few extra days in order to achieve the optimal conditionsWe continued with our regularly scheduled clients throughout those daysMr [redacted] spoke with our secretary on one occasionHe voiced his concern, and was informed of the delay and told his concern would be addressedWe are taking care of this matter as we speak and be assured Mr [redacted] will be a satisfied customer once again
Initial Business Response / [redacted] (1000, 5, 2016/06/27) */ In response to Mr***'s complaintWe were contracted to install asphalt behind his home where an existing driveway was locatedAfter prepping the area we realized there were some spongy spots of soil that would compromise the quality of the new asphalt being installedUsing our professional judgement we opted to wait a few extra days in order to achieve the optimal conditionsWe continued with our regularly scheduled clients throughout those daysMr [redacted] spoke with our secretary on one occasionHe voiced his concern, and was informed of the delay and told his concern would be addressedWe are taking care of this matter as we speak and be assured Mr [redacted] will be a satisfied customer once again