Global Cab VA, LLC

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Provide details of why you are not satisfied with this resolution.]
Regards,
*** ***

[redacted] from the business contacted Revdex.com regarding this case. The business does acknowledge the service provided to the customer was less than the customer expected. For that the business is sorry. The driver was new and did get turned around at the airport after being directed incorrectly. The [redacted]...

recalculated and that route was followed. The business is unable to refund the customer at this time as service was completed. The business is sorry the customer feels their concerns were not addressed in a timely manner, the business has addressed this at this time with staff and the customer.