Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolvedI have decided with MrShlomo M [redacted] that a single overage charge (however not all 4) on the MiFi bill as well as both fees marked surcharge (with that being the VAT) on the bill are indeed valid chargesShlomo will be refunding my credit card for all additional MiFi overage charges in addition to all prorated fees because the period before the bill cycle ended was only one day.I am glad that we were able to reach a conclusion and I am happy for the responseI will be awaiting the agreed upon refundsThank you for your assistance and consideration Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolvedI have decided with MrShlomo M [redacted] that a single overage charge (however not all 4) on the MiFi bill as well as both fees marked surcharge (with that being the VAT) on the bill are indeed valid chargesShlomo will be refunding my credit card for all additional MiFi overage charges in addition to all prorated fees because the period before the bill cycle ended was only one day.I am glad that we were able to reach a conclusion and I am happy for the responseI will be awaiting the agreed upon refunds.Thank you for your assistance and consideration Sincerely, [redacted] ***
We have no interest in a SIM card not being used by our customersOn the contrary, we want them to use the cards a lotWe also checked the line and didn't see any problemAs such we can only conclude that the issue was with the actual phone
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolvedI have decided with MrShlomo M [redacted] that a single overage charge (however not all 4) on the MiFi bill as well as both fees marked surcharge (with that being the VAT) on the bill are indeed valid chargesShlomo will be refunding my credit card for all additional MiFi overage charges in addition to all prorated fees because the period before the bill cycle ended was only one day.I am glad that we were able to reach a conclusion and I am happy for the responseI will be awaiting the agreed upon refundsThank you for your assistance and consideration Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolvedI have decided with MrShlomo M [redacted] that a single overage charge (however not all 4) on the MiFi bill as well as both fees marked surcharge (with that being the VAT) on the bill are indeed valid chargesShlomo will be refunding my credit card for all additional MiFi overage charges in addition to all prorated fees because the period before the bill cycle ended was only one day.I am glad that we were able to reach a conclusion and I am happy for the responseI will be awaiting the agreed upon refunds.Thank you for your assistance and consideration Sincerely, [redacted] ***
We have no interest in a SIM card not being used by our customersOn the contrary, we want them to use the cards a lotWe also checked the line and didn't see any problemAs such we can only conclude that the issue was with the actual phone