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I am disgusted by my experience with Laha's Appliance Repair [redacted] Laha took a service fee from me and refused to provide the service, dragging out follow up appointments for weeks and then cancelling them altogetherI wonderis this his MO as a service provider for [redacted] It's certainly a way to make money without actually completing the workMy appliances are still broken and he's holding on to my cash Laha's Appliance Repair will never have my business again, and doesn't deserve yours

This is the most unprofessional company I've ever dealt with First of all, they came to my house & stated that I needed an compressor because there is a non-stop very loud noise coming from it When they left my house they stated that they would be ordering the part & it would take 7-business daysI never heard from them & when I contacted them, I was rudely informed by [redacted] that I did not pay a service fee & they did not owe me anything I as under the impression that you get paid for service that is rendered & it DEFINITELY WAS NOT!! WARNING.....DO NOT DO BUSINESS WITH THESE PEOPLE EVER!!!!!

When I think of Laha Appliance Repair NC, I wish I could also say I would think of attributes such as solid integrity, customer centricities, and reliabilitySadly, in my experiences these elements were nonexistent and nowhere to be found
I would like to share my awful experience with *** *** and his companyFirst allow me to shed some light on the unfortunate circumstance that allowed our paths to crossI have been battling my home warranty agency regarding an appliance in my homeThis appliance is absolutely critical for day to day activitiesPrevious to *** I had multiple other contractors come into my home to determine the reasons as to why this appliance was malfunctioning over a process of monthsI had conversations with his service person who ensured me that typically they are the last ones that the home warranty agency calls onFeeling confident in their competence level, I made the fatal mistake of starting the process of working with them
At this point in time, I would have been without said appliance for monthsPutting aside my frustrations with my home warranty agency, I moved forward to what would turn out to be a two-month additional process
During this process, multiple visits where made and scheduled to visit the appliance in question, parts were ordered and things were looking greatThere were some delays in parts arriving, which I understand is out of ***'s control(even though they advertise a million parts in stock, guess they didn't have this one...) After the part was installed the appliance still was malfunctioning, at this point the only options would be to replace the unit or have my warranty agency send someone else out for repair
Frustrated I called *** who ensured me that all I had to do was provide a new work order for him and he would then inform my warranty agency that my appliance was a lost causeFast forward two days (since that is the time required in the twentieth century to make a phone call), my agency informs me that what was reported from the field was that in fact it COULD be repaired and that ***'s suggestion was to send someone else outThis was the point where *** lost all his integrity and passion to take care of a customer
I highly urge you that if you're looking for an appliance repair company in the triangle area and or in the Raleigh area, to stay clear from this outfitThere many other individuals who will treat your circumstance and issues as if they were there ownRemember look for someone with integrity and will and want to help you better your circumstance, not one simply looking for low hanging fruit

I chose Laha Appliance Repair over other providers because they showed an ability to get to my small repair faster than others What I was unawareof was the desire they had to not actually serve me Yes, I use a home warranty company I asked for my provider to dispatch Laha, and they did Laha showed up in days to look at an over-the-range microwave First, they make sure they get their $trip feeThen they announce they will have to go order parts, probably 3-business days
In weeks I hadn't heard anything at all, no status update, no word from Laha Appliance Repair at allI contacted my warranty company and they asked me to contact the provider and determine the statusI called, but had to leave a voice mail so I emailed Mr*** Laha MrLaha responded with a VERY rude, very curt email indicating that "when they get the parts, they will schedule the return visit."
I spent the next month (yes, really) workig with the warranty company to get the proper part to fix my $OTR Samsung microwaveRidiculous Several times, the warranty company tried to contact Laha to aid this process, every time they refused
Today, weeks and a day since requesting them to come look at the microwave, they finally showed up to repair itThey have had parts for days (confirmed with warranty company)
Stay away, do anything you can to change providers or service people,as MrLaha and his tech are rude, inept and incapable of showing any customer service ethics whatsoever

Laha Appliances has just repaired my Microwave for me I am very satisfied with their work Arrived on time, had to order a part, the tech came back to replace the part when he said they would I would call them again if needed

Laha's was selected to repair our refrigerator/freezer by our warranty company. It was determined to be the control panel and door hinge. He sent a person over to install it. This is a built in appliance, meaning the workings are above the unit, not in the back with a conventional appliance. The repair person tried to pull the several ton refrigerator out, until we pointed out the workings were on top not in the back. Duh! Anyway it was installed and did not correct the problem. We called Mr. Lahas to inform him it wasn't working which he already knew and he said he would send someone over on Monday to see what the problem was. This is now 2 weeks later and we have heard not a word from him. In the meantime we called another repair company and they fixed it in 10 minutes. The hinge has not been repaired but the warranty company has found someone else to finish the job. We paid Mr. Laha and have not gotten the problem fixed by him.

I am disgusted by my experience with Laha's Appliance Repair. [redacted] Laha took a service fee from me and refused to provide the service, dragging out follow up appointments for weeks and then cancelling them altogether. I wonderis this his MO as a service provider for [redacted] It's certainly a way to make money without actually completing the work. My appliances are still broken and he's holding on to my cash.

Laha's Appliance Repair will never have my business again, and doesn't deserve yours.

I called Laha's Appliance Repair after having issues with my [redacted] Refrigerator. They had a tech at my house the next day. He arrived on time, was professional and quickly diagnosed the issue. I was informed that parts were going to be ordered to complete the repair. One of the parts that needed to be ordered was on back-order (this refrigerator is actually made by [redacted] and my understanding is that back-ordered parts are a recurring issue with the manufacturer) . When the back-ordered part arrived, it was damaged and another was ordered. While waiting for the part, if I called I received regular updates on when my part was expected to be there and was told that I would get a call as soon as the part came in and have an appointment scheduled. As soon as it arrived, I received a call and was scheduled the next day for the repair to be completed. I was completely satisfied with my experience and would definitely use Laha's again and recommend them to friends!

I cannot under any circumstances recommend this service company. They were assigned to me by my home warranty company. Normally I receive a call from the assigned company within a few hours, 2-4, say. Laha didn't call until close to 8 hours after I put in my call, and not until almost 2 hours after the warranty company called them back after I complained that we had never heard from Laha's. When the tech appeared at my house, things seemed okay and we were told parts needed to be ordered. Fast forward over a week. Mr. Laha himself calls at 7a.m. to say someone will be at my place in three hours. A slight scramble follows to make sure someone will be home on such short notice. Tech guy comes. He replaces one part, a master board, that he never diagnosed as being broken and that had, in fact, been replaced two months before. The part that was originally diagnosed as the problem and had to be ordered? It turned out the tech had brought the wrong part with him. Now, I'm sure wrong parts come in all the time, but surely they checked it against the work order? Anyway, tech guy shrugs his shoulders, says a call will come when the right part is ordered and leaves just as the fridge starts making an appalling noise. We chase tech guy out and ask him to come back in and see what the sound was. He not only didn't fix the fridge, he broke it? He comes back, doesn't fix the problem, and then leaves. When called and asked to come back to the house and at least stop the horrible noise that is so loud it is interfering with doing business over Skype, he says he can't. He's moved on. Maybe he can come back at some other time. We get a little testy now. Call [redacted] and Mr. Laha. Mr. Laha diagnoses the problem: we are rude, mistakes are sometimes made with ordering parts (then he names the wrong part as the one that needs replacing), then he suggests that the real problem is that we're being jerks because the first check we paid him with did not go through because the account was closed. Now, it is perfectly true that the first check I gave Mr. Laha could not be cashed. I mistakenly picked up an old check book and pulled the check from it. Mr. Laha did not inform me of this until his 7 a.m. wake-up-we'll-be-over-soon call, but as soon as Mr. Laha apprised me of the situation, I went and got cash to pay him and, of course, included a returned check fee (kind of bogus, but never mind). Then 3 hours later, his tech guy appeared, replaced a part that didn't need replacing, couldn't put in part that he had said was broken on the first visit, because it was the wrong part, and left the refrigerator rattling and buzzing loudly. This isn't a horror story or anything, but I see from these reviews that there is a long pattern of disregard for clients, carelessness, dishonesty, poor time management. Plus, he's a much bigger jerk than I am. Don't let him break your appliances!

This is the most unprofessional company I've ever dealt with. First of all, they came to my house & stated that I needed an compressor because there is a non-stop very loud noise coming from it. When they left my house they stated that they would be ordering the part & it would take 7-10 business days. I never heard from them & when I contacted them, I was rudely informed by [redacted] that I did not pay a service fee & they did not owe me anything. I as under the impression that you get paid for service that is rendered & it DEFINITELY WAS NOT!! WARNING.....DO NOT DO BUSINESS WITH THESE PEOPLE EVER!!!!!