They call repeatedly and tell me I have to renew my package, They were purchased through Diamond Resorts not me and I was a fool for falling for it. They have stolen thousands of dollars from me and said they would sell my trips and send me money for them. Promised at least 6 times check in mail over a three year period and have received nothing but debt.
Fraud is all I have to say and they will not call you back stay away as far as you can from them and Travel Services Now and Travel Services.
In July I purchased a travel package because we had let one we previously bought expireThis company continues to call me asking me to pay them again, and again and againComplaints are ignoredToday I tried to call them and found customer service, sales, and billing all use the same recorder and at 3:00PM on Thursday 9/11/the recorder was full and no one answered the phoneFrustration is not an accurate description of my experience with this company
Global Fulfillment Services has called yet again and I believe I've been dupedI was told I would owe $USD on my vacation package that I was unable to use and that I had a financial responsibility to this A manager came on and told me he could reduce that cost to $USDand that my package would still be good
I don't want the package and even though they say it is transferable it is only to married couples and single woman (isn't that discrimination, what about the single men??!) I don't want to pay for this or anything else from this companyI just want them to leave me alone and never call me again or sell my info to another company like this Regret buying it in the first place
Blu *** was a gemShe listened and cared about the issue I was having when I calledThen, she went above and beyond to assist me with that problemCouldn't of asked for a better person to help meSo glad she was the one that took my call
This company is god awful. Rude, mean and insulting. Claim that anyone can call and former clients and claim to ge from their company but that doesn't make it truw, Unwilling to take responsiblity or help with the so called packages. The packages are not anywhere near as good as some of their competitors. Their idea of customer service is to threaten lawsuits of imaginery contracts.
Stay AWAY, far away from these people.
In July I purchased a travel package because we had let one we previously bought expire. This company continues to call me asking me to pay them again, and again and again. Complaints are ignored. Today I tried to call them and found customer service, sales, and billing all use the same recorder and at 3:00PM on Thursday 9/11/14 the recorder was full and no one answered the phone. Frustration is not an accurate description of my experience with this company.
Fraud is all I have to say and they will not call you back stay away as far as you can from them and Travel Services Now and Travel Services.
In July I purchased a travel package because we had let one we previously bought expireThis company continues to call me asking me to pay them again, and again and againComplaints are ignoredToday I tried to call them and found customer service, sales, and billing all use the same recorder and at 3:00PM on Thursday 9/11/the recorder was full and no one answered the phoneFrustration is not an accurate description of my experience with this company
Global Fulfillment Services has called yet again and I believe I've been dupedI was told I would owe $USD on my vacation package that I was unable to use and that I had a financial responsibility to this A manager came on and told me he could reduce that cost to $USDand that my package would still be good
I don't want the package and even though they say it is transferable it is only to married couples and single woman (isn't that discrimination, what about the single men??!) I don't want to pay for this or anything else from this companyI just want them to leave me alone and never call me again or sell my info to another company like this Regret buying it in the first place
Blu *** was a gemShe listened and cared about the issue I was having when I calledThen, she went above and beyond to assist me with that problemCouldn't of asked for a better person to help meSo glad she was the one that took my call
This company is god awful. Rude, mean and insulting. Claim that anyone can call and former clients and claim to ge from their company but that doesn't make it truw, Unwilling to take responsiblity or help with the so called packages. The packages are not anywhere near as good as some of their competitors. Their idea of customer service is to threaten lawsuits of imaginery contracts.
Stay AWAY, far away from these people.
In July I purchased a travel package because we had let one we previously bought expire. This company continues to call me asking me to pay them again, and again and again. Complaints are ignored. Today I tried to call them and found customer service, sales, and billing all use the same recorder and at 3:00PM on Thursday 9/11/14 the recorder was full and no one answered the phone. Frustration is not an accurate description of my experience with this company.