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Global Mail Inc.

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Global Mail Inc. Reviews (2)

This is the worse service!!!! The customer contact center transfers you to the USPS without any explanation! I asked them where my package was located and when it would arriveThey gave me a ridiculous excuseI asked to speak to their supervisor after the lady said that "I clearly did not understand"So I ask them to transfer me to a supervisor that could explain it to meShe said her supervisor is *** ***She is a joke! She hug up on meI tried calling back and she said she was in a meeting so that I should leave a voicemailI left a voicemail and I have yet to receive a call back! I called again the next day and I spoke to ***She said that *** wasn't in a meeting at all and she was in her officeTHAT IS ABSOLUTELY ABSURD!!! WHY IS SHE A SUPERVISOR AND NOT ABLE TO ANSWER HER CALLS!?!?!?!?!?!?! IS SHE EVEN ABLE TO ANSWER QUESTIONS?!?!?!!?

THE WORSE COMPANY TO WORK FOR. All we did was put the consignee (Consumer) in a tail spin. We transferred them to USPS or back to their sender. [redacted] is the customer service manager. Ask for her. Maybe she'll get off her lazy butt to actually answer a call.

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