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Review: I ordered fabric wine tote bags, with my stores logo on them, on July, ** 2013. I was told that it would take 6-10 weeks to receive my order. I payed for the order in total in advance. It is now November, ** 2013 and I have not received my order. I've become suspicious of this company. I was contacted on October ** 2013, via email,and asked to pay more money for a shipment that was already 5 weeks late or there would be a further delay. I agreed to pay part, just in fear that I would never receive the order I originally placed. I was told that since I would pay more that order would be air freighted and I would receive my order in 3-4 days from October [redacted] 2013. I never received my order and now I am being told that I must pay for the trucking from port as well as well other costs.Desired Settlement: I would like my original payment back.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

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Description: PROMOTIONAL PRODUCTS

Address: 70 East Sunrise Highway, Suite 611, Valley Stream, New York, United States, 11581

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