Global Passport Express Reviews (2)
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Global Passport Express Rating
Address: 8000 W Ih 10 Ste 920, San Antonio, Texas, United States, 78230-3866
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Initial Business Response / [redacted] (1000, 16, 2015/12/02) */ The reason the team member could not find the document in question is because the document is not kept in the place of business, those documents are kept at the corporate office for better protection of personal information. Our apologies,... our team member was recently hired and did not remember that the information was not locally accessible. Client in question did receive copy of document after it was forwarded from corporate office. Client was not charged for cancellation as it was stated on her agreement. Initial Consumer Rebuttal / [redacted] (3000, 18, 2015/12/02) */ (The consumer indicated he/she DID NOT accept the response from the business.) I have not recieved the document I requested. Thank you
Initial Business Response /* (1000, 16, 2015/12/02) */
The reason the team member could not find the document in question is because the document is not kept in the place of business, those documents are kept at the corporate office for better protection of personal information.
Our apologies,...
our team member was recently hired and did not remember that the information was not locally accessible.
Client in question did receive copy of document after it was forwarded from corporate office. Client was not charged for cancellation as it was stated on her agreement.
Initial Consumer Rebuttal /* (3000, 18, 2015/12/02) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I have not recieved the document I requested. Thank you