While I understand the [redacted] 's disappointment, the contract allows for a liquidated damages award upon default by the buyerThis award is the earnest money which had been properly placed with the escrow company responsible for the closing, [redacted] ***That money was released to the [redacted] s immediately upon default.? unfortunately, the [redacted] s were not entirely clear about structural issues which were present in the homeThe extent of the structural problems were heavily downplayed and in early to mid December, my representative, Mr [redacted] received an email from the [redacted] s which contained a warranty from the structural companyThe extent of the repairs were much more significant than originally outlinedThese defects greatly reduced the value of the property and Mr [redacted] would never have entered into a contract with the [redacted] s if the written warranty and detailed scope of work performed was disclosed to him at the time of contract signing.? Nonetheless, there is a liquidated damages provision in the contract all parties signed which detailed the remedy upon defaultThat remedy was fulfilled by Mr [redacted] and Vision Home Buyers.? I take complaints very seriously and our responsibility is to perform on an executed contract or forfeit the earnest moneyThe "punishment" was agreed upon all parties when they signed the contract but now, only after a default, they want more punishment which seems excessive.? Thank you, [redacted] Vision Home Buyers? [redacted] ***
While I understand the [redacted] 's disappointment, the contract allows for a liquidated damages award upon default by the buyerThis award is the earnest money which had been properly placed with the escrow company responsible for the closing, [redacted] ***That money was released to the [redacted] s immediately upon defaultunfortunately, the [redacted] s were not entirely clear about structural issues which were present in the homeThe extent of the structural problems were heavily downplayed and in early to mid December, my representative, Mr [redacted] received an email from the [redacted] s which contained a warranty from the structural companyThe extent of the repairs were much more significant than originally outlinedThese defects greatly reduced the value of the property and Mr [redacted] would never have entered into a contract with the [redacted] s if the written warranty and detailed scope of work performed was disclosed to him at the time of contract signingNonetheless, there is a liquidated damages provision in the contract all parties signed which detailed the remedy upon defaultThat remedy was fulfilled by Mr [redacted] and Vision Home BuyersI take complaints very seriously and our responsibility is to perform on an executed contract or forfeit the earnest moneyThe "punishment" was agreed upon all parties when they signed the contract but now, only after a default, they want more punishment which seems excessiveThank you, [redacted] Vision Home Buyers [redacted] ***
Complaint: [redacted] I am rejecting this response because: In response to Mr [redacted] 's comments: Although his company is not willing to back up what they are advertising, we are not trying to seek additional "punishment"We haven't asked for anything over or above the original contract. Contrary to what Mr [redacted] or Mr [redacted] have stated in their response, we at no time tried to hide any issues with the foundation work that was done on our home At the time we showed Mr [redacted] our home on June 24, 2015, we pointed out this work to him, which he apparently did not understand, and explained to him the fully transferable lifetime warranties on the work, which he also apparently did not understand Then, when signing the contract, we made sure that he wrote on our contract the included warranties, which he did (we would be happy to provide copies.) When, in the weeks before the closing, we contacted Mr [redacted] to find out how he wanted to proceed with transferring the warranties, he said that he didn't remember about the foundation Since his canceling of our contract, we contacted the company that did our foundation work, and had them come out - under their warranty- to check the status of their repairs They performed hydraulic pressure checks of 5,PSI at several different areas, and found that the repair work has not changed since originally completed All the foundation work is still sound and stableYes, it is disappointing that Mr [redacted] and Mr [redacted] are so comfortable taking hundreds of thousands of dollars from regular people on strict budgets Since they thought it was the ethical thing to back out of our contract three days before closing, we were weighted with two mortgage payments, two insurance payments, two heat payments, etcThis case will have to remain unresolved Sincerely, [redacted]
While I understand the ***'s disappointment, the contract allows for a liquidated damages award upon default by the buyerThis award is the earnest money which had been properly placed with the escrow company responsible for the closing, *** ***That money was released to the ***s
immediately upon default. unfortunately, the ***s were not entirely clear about structural issues which were present in the homeThe extent of the structural problems were heavily downplayed and in early to mid December, my representative, Mr*** *** received an email from the ***s which contained a warranty from the structural companyThe extent of the repairs were much more significant than originally outlinedThese defects greatly reduced the value of the property and Mr*** would never have entered into a contract with the ***s if the written warranty and detailed scope of work performed was disclosed to him at the time of contract signing. Nonetheless, there is a liquidated damages provision in the contract all parties signed which detailed the remedy upon defaultThat remedy was fulfilled by Mr*** and Vision Home Buyers. I take complaints very seriously and our responsibility is to perform on an executed contract or forfeit the earnest moneyThe "punishment" was agreed upon all parties when they signed the contract but now, only after a default, they want more punishment which seems excessive. Thank you,*** ***Vision Home Buyers *** *** *** ***
*** *** ***
*** *** ***
Complaint: ***
I am rejecting this response because: In response to Mr***'s comments: Although his company is not willing to back up what they are advertising, we are not trying to seek additional "punishment"We haven't asked for anything over or above the original contract. Contrary to what Mr*** or Mr*** have stated in their response, we at no time tried to hide any issues with the foundation work that was done on our home At the time we showed Mr*** our home on June 24, 2015, we pointed out this work to him, which he apparently did not understand, and explained to him the fully transferable lifetime warranties on the work, which he also apparently did not understand Then, when signing the contract, we made sure that he wrote on our contract the included warranties, which he did (we would be happy to provide copies.) When, in the weeks before the closing, we contacted Mr*** to find out how he wanted to proceed with transferring the warranties, he said that he didn't remember about the foundation Since his canceling of our contract, we contacted the company that did our foundation work, and had them come out - under their warranty- to check the status of their repairs They performed hydraulic pressure checks of 5,PSI at several different areas, and found that the repair work has not changed since originally completed All the foundation work is still sound and stableYes, it is disappointing that Mr*** and Mr*** are so comfortable taking hundreds of thousands of dollars from regular people on strict budgets Since they thought it was the ethical thing to back out of our contract three days before closing, we were weighted with two mortgage payments, two insurance payments, two heat payments, etcThis case will have to remain unresolved
Sincerely,
*** * ***
I am sorry that the ***s have had this issue but the ***s did collect the earnest money which was their only remedy in the event of a buyer defaultWhile this event didn't contribute to his departure, *** *** is no longer working with my company, vision home buyers.? ? ? *** ***.?
Complaint: ***
I am rejecting this response because: In response to Mr***'s comments: ? Although his company is not willing to back up what they are advertising, we are not trying to seek additional "punishment"We haven't asked for anything over or above the original contract.? Contrary to what Mr*** or Mr*** have stated in their response, we at no time tried to hide any issues with the foundation work that was done on our home? At the time we showed Mr*** our home on June 24, 2015, we pointed out this work to him, which he apparently did not understand, and explained to him the fully transferable lifetime ? warranties on the work, which he also apparently did not understand? Then, when signing the contract, we made sure that he wrote on our contract the included warranties, which he did (we would be happy to provide copies.) ? When, in the weeks before the closing, we contacted Mr*** to find out how he wanted to proceed with transferring the warranties, he said that he didn't remember about the foundation? Since his canceling of our contract, we contacted the company that did our foundation work, and had them come out - under their warranty- to check the status of their repairs? They performed ? hydraulic pressure checks of 5,PSI at several different areas, and found that the repair work has not changed since originally completed? All the foundation work is still sound and stableYes, it is disappointing that Mr*** and Mr*** are so comfortable taking hundreds of thousands of dollars from regular people on strict budgets? Since they thought it was the ethical thing to back out of our contract three days before closing, we were weighted with two mortgage payments, two insurance payments, two heat payments, etcThis case will have to remain unresolved
Sincerely,
*** * ***
While I understand the [redacted]'s disappointment, the contract allows for a liquidated damages award upon default by the buyer. This award is the earnest money which had been properly placed with the escrow company responsible for the closing, [redacted]. That money was released to the [redacted]s...
immediately upon default. unfortunately, the [redacted]s were not entirely clear about structural issues which were present in the home. The extent of the structural problems were heavily downplayed and in early to mid December, my representative, Mr. [redacted] received an email from the [redacted]s which contained a warranty from the structural company. The extent of the repairs were much more significant than originally outlined. These defects greatly reduced the value of the property and Mr. [redacted] would never have entered into a contract with the [redacted]s if the written warranty and detailed scope of work performed was disclosed to him at the time of contract signing. Nonetheless, there is a liquidated damages provision in the contract all parties signed which detailed the remedy upon default. That remedy was fulfilled by Mr. [redacted] and Vision Home Buyers. I take complaints very seriously and our responsibility is to perform on an executed contract or forfeit the earnest money. The "punishment" was agreed upon all parties when they signed the contract but now, only after a default, they want more punishment which seems excessive. Thank you,[redacted]Vision Home Buyers [redacted]
[redacted]
[redacted]
I am sorry that the [redacted]s have had this issue but the [redacted]s did collect the earnest money which was their only remedy in the event of a buyer default. While this event didn't contribute to his departure, [redacted] is no longer working with my company, vision home buyers. [redacted].
While I understand the [redacted] 's disappointment, the contract allows for a liquidated damages award upon default by the buyerThis award is the earnest money which had been properly placed with the escrow company responsible for the closing, [redacted] ***That money was released to the [redacted] s immediately upon default.? unfortunately, the [redacted] s were not entirely clear about structural issues which were present in the homeThe extent of the structural problems were heavily downplayed and in early to mid December, my representative, Mr [redacted] received an email from the [redacted] s which contained a warranty from the structural companyThe extent of the repairs were much more significant than originally outlinedThese defects greatly reduced the value of the property and Mr [redacted] would never have entered into a contract with the [redacted] s if the written warranty and detailed scope of work performed was disclosed to him at the time of contract signing.? Nonetheless, there is a liquidated damages provision in the contract all parties signed which detailed the remedy upon defaultThat remedy was fulfilled by Mr [redacted] and Vision Home Buyers.? I take complaints very seriously and our responsibility is to perform on an executed contract or forfeit the earnest moneyThe "punishment" was agreed upon all parties when they signed the contract but now, only after a default, they want more punishment which seems excessive.? Thank you, [redacted] Vision Home Buyers? [redacted] ***
While I understand the [redacted] 's disappointment, the contract allows for a liquidated damages award upon default by the buyerThis award is the earnest money which had been properly placed with the escrow company responsible for the closing, [redacted] ***That money was released to the [redacted] s immediately upon defaultunfortunately, the [redacted] s were not entirely clear about structural issues which were present in the homeThe extent of the structural problems were heavily downplayed and in early to mid December, my representative, Mr [redacted] received an email from the [redacted] s which contained a warranty from the structural companyThe extent of the repairs were much more significant than originally outlinedThese defects greatly reduced the value of the property and Mr [redacted] would never have entered into a contract with the [redacted] s if the written warranty and detailed scope of work performed was disclosed to him at the time of contract signingNonetheless, there is a liquidated damages provision in the contract all parties signed which detailed the remedy upon defaultThat remedy was fulfilled by Mr [redacted] and Vision Home BuyersI take complaints very seriously and our responsibility is to perform on an executed contract or forfeit the earnest moneyThe "punishment" was agreed upon all parties when they signed the contract but now, only after a default, they want more punishment which seems excessiveThank you, [redacted] Vision Home Buyers [redacted] ***
Complaint: [redacted] I am rejecting this response because: In response to Mr [redacted] 's comments: Although his company is not willing to back up what they are advertising, we are not trying to seek additional "punishment"We haven't asked for anything over or above the original contract. Contrary to what Mr [redacted] or Mr [redacted] have stated in their response, we at no time tried to hide any issues with the foundation work that was done on our home At the time we showed Mr [redacted] our home on June 24, 2015, we pointed out this work to him, which he apparently did not understand, and explained to him the fully transferable lifetime warranties on the work, which he also apparently did not understand Then, when signing the contract, we made sure that he wrote on our contract the included warranties, which he did (we would be happy to provide copies.) When, in the weeks before the closing, we contacted Mr [redacted] to find out how he wanted to proceed with transferring the warranties, he said that he didn't remember about the foundation Since his canceling of our contract, we contacted the company that did our foundation work, and had them come out - under their warranty- to check the status of their repairs They performed hydraulic pressure checks of 5,PSI at several different areas, and found that the repair work has not changed since originally completed All the foundation work is still sound and stableYes, it is disappointing that Mr [redacted] and Mr [redacted] are so comfortable taking hundreds of thousands of dollars from regular people on strict budgets Since they thought it was the ethical thing to back out of our contract three days before closing, we were weighted with two mortgage payments, two insurance payments, two heat payments, etcThis case will have to remain unresolved Sincerely, [redacted]
While I understand the ***'s disappointment, the contract allows for a liquidated damages award upon default by the buyerThis award is the earnest money which had been properly placed with the escrow company responsible for the closing, *** ***That money was released to the ***s
immediately upon default. unfortunately, the ***s were not entirely clear about structural issues which were present in the homeThe extent of the structural problems were heavily downplayed and in early to mid December, my representative, Mr*** *** received an email from the ***s which contained a warranty from the structural companyThe extent of the repairs were much more significant than originally outlinedThese defects greatly reduced the value of the property and Mr*** would never have entered into a contract with the ***s if the written warranty and detailed scope of work performed was disclosed to him at the time of contract signing. Nonetheless, there is a liquidated damages provision in the contract all parties signed which detailed the remedy upon defaultThat remedy was fulfilled by Mr*** and Vision Home Buyers. I take complaints very seriously and our responsibility is to perform on an executed contract or forfeit the earnest moneyThe "punishment" was agreed upon all parties when they signed the contract but now, only after a default, they want more punishment which seems excessive. Thank you,*** ***Vision Home Buyers *** *** *** ***
*** *** ***
*** *** ***
Complaint: ***
I am rejecting this response because: In response to Mr***'s comments: Although his company is not willing to back up what they are advertising, we are not trying to seek additional "punishment"We haven't asked for anything over or above the original contract. Contrary to what Mr*** or Mr*** have stated in their response, we at no time tried to hide any issues with the foundation work that was done on our home At the time we showed Mr*** our home on June 24, 2015, we pointed out this work to him, which he apparently did not understand, and explained to him the fully transferable lifetime warranties on the work, which he also apparently did not understand Then, when signing the contract, we made sure that he wrote on our contract the included warranties, which he did (we would be happy to provide copies.) When, in the weeks before the closing, we contacted Mr*** to find out how he wanted to proceed with transferring the warranties, he said that he didn't remember about the foundation Since his canceling of our contract, we contacted the company that did our foundation work, and had them come out - under their warranty- to check the status of their repairs They performed hydraulic pressure checks of 5,PSI at several different areas, and found that the repair work has not changed since originally completed All the foundation work is still sound and stableYes, it is disappointing that Mr*** and Mr*** are so comfortable taking hundreds of thousands of dollars from regular people on strict budgets Since they thought it was the ethical thing to back out of our contract three days before closing, we were weighted with two mortgage payments, two insurance payments, two heat payments, etcThis case will have to remain unresolved
Sincerely,
*** * ***
I am sorry that the ***s have had this issue but the ***s did collect the earnest money which was their only remedy in the event of a buyer defaultWhile this event didn't contribute to his departure, *** *** is no longer working with my company, vision home buyers.? ? ? *** ***.?
Complaint: ***
I am rejecting this response because: In response to Mr***'s comments: ? Although his company is not willing to back up what they are advertising, we are not trying to seek additional "punishment"We haven't asked for anything over or above the original contract.? Contrary to what Mr*** or Mr*** have stated in their response, we at no time tried to hide any issues with the foundation work that was done on our home? At the time we showed Mr*** our home on June 24, 2015, we pointed out this work to him, which he apparently did not understand, and explained to him the fully transferable lifetime ? warranties on the work, which he also apparently did not understand? Then, when signing the contract, we made sure that he wrote on our contract the included warranties, which he did (we would be happy to provide copies.) ? When, in the weeks before the closing, we contacted Mr*** to find out how he wanted to proceed with transferring the warranties, he said that he didn't remember about the foundation? Since his canceling of our contract, we contacted the company that did our foundation work, and had them come out - under their warranty- to check the status of their repairs? They performed ? hydraulic pressure checks of 5,PSI at several different areas, and found that the repair work has not changed since originally completed? All the foundation work is still sound and stableYes, it is disappointing that Mr*** and Mr*** are so comfortable taking hundreds of thousands of dollars from regular people on strict budgets? Since they thought it was the ethical thing to back out of our contract three days before closing, we were weighted with two mortgage payments, two insurance payments, two heat payments, etcThis case will have to remain unresolved
Sincerely,
*** * ***
While I understand the [redacted]'s disappointment, the contract allows for a liquidated damages award upon default by the buyer. This award is the earnest money which had been properly placed with the escrow company responsible for the closing, [redacted]. That money was released to the [redacted]s...
immediately upon default. unfortunately, the [redacted]s were not entirely clear about structural issues which were present in the home. The extent of the structural problems were heavily downplayed and in early to mid December, my representative, Mr. [redacted] received an email from the [redacted]s which contained a warranty from the structural company. The extent of the repairs were much more significant than originally outlined. These defects greatly reduced the value of the property and Mr. [redacted] would never have entered into a contract with the [redacted]s if the written warranty and detailed scope of work performed was disclosed to him at the time of contract signing. Nonetheless, there is a liquidated damages provision in the contract all parties signed which detailed the remedy upon default. That remedy was fulfilled by Mr. [redacted] and Vision Home Buyers. I take complaints very seriously and our responsibility is to perform on an executed contract or forfeit the earnest money. The "punishment" was agreed upon all parties when they signed the contract but now, only after a default, they want more punishment which seems excessive. Thank you,[redacted]Vision Home Buyers [redacted]
[redacted]
[redacted]
I am sorry that the [redacted]s have had this issue but the [redacted]s did collect the earnest money which was their only remedy in the event of a buyer default. While this event didn't contribute to his departure, [redacted] is no longer working with my company, vision home buyers. [redacted].