Worse possible costumer service.....I have been on a hold for more than hourThey sign you up and then they forget about youNo support....! worse experienceI feel I made a huge mistake and signed up for WebPTWebPT,after they collected my first payment, has stopped picking up my callsI had a problem with my account and when I called support they did not even bother to pick upI feel I have been cheated upon by the business
I pay this company $30,per year and they are consistently unable to correct issue that we encounterTherapists are going to make mistakesWith the hundreds of check marks that WebPT has in their documentation, errors are going to happenHowever, WebPT can't ever seem to fitOur therapists just have to "do it again"I thought WebPT was owned by a TherapistsHas it been so long ago that she was in the clinic that she has forgotten the amount of time that it takes for a Therapists to just "redo" an examination? Has it been so long ago that she was in the field that she thinks it should take 50% of the patient treatment time to complete a noteWebPT is taking away from the high-quality, one-on-one care that we are trying to offerWebPT scares my Therapists with alarming email notificationsIf you want your Therapists to hate their job, sign up for WebPTIf you want your patients to complain that their Therapist spends the whole treatment documenting, sign up for WebPTIf you want your Receptionist to be able to delete the scheduling template with one click of the mouse, sign up for WebPTIf you want to be frustrated everyday, sign up for WebPT
Worse possible costumer service.....I have been on a hold for more than hourThey sign you up and then they forget about youNo support....! worse experienceI feel I made a huge mistake and signed up for WebPTWebPT,after they collected my first payment, has stopped picking up my callsI had a problem with my account and when I called support they did not even bother to pick upI feel I have been cheated upon by the business
I pay this company $30,per year and they are consistently unable to correct issue that we encounterTherapists are going to make mistakesWith the hundreds of check marks that WebPT has in their documentation, errors are going to happenHowever, WebPT can't ever seem to fitOur therapists just have to "do it again"I thought WebPT was owned by a TherapistsHas it been so long ago that she was in the clinic that she has forgotten the amount of time that it takes for a Therapists to just "redo" an examination? Has it been so long ago that she was in the field that she thinks it should take 50% of the patient treatment time to complete a noteWebPT is taking away from the high-quality, one-on-one care that we are trying to offerWebPT scares my Therapists with alarming email notificationsIf you want your Therapists to hate their job, sign up for WebPTIf you want your patients to complain that their Therapist spends the whole treatment documenting, sign up for WebPTIf you want your Receptionist to be able to delete the scheduling template with one click of the mouse, sign up for WebPTIf you want to be frustrated everyday, sign up for WebPT