Gloma Financial Services

[redacted] , this issue resolved as Mrs [redacted] credit report has been updated Unfortunally is not up to GFS to update the credit reportsCredit bureaus can take up to days to process our request Thank you [redacted] Gloma Financial Services LLC

[redacted] , this issue resolved as Mrs [redacted] credit report has been updatedUnfortunally is not up to GFS to update the credit reportsCredit bureaus can take up to days to process our request Thank you [redacted] *** Gloma Financial Services LLC

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below We were provided with a list of checks from Gloma which we had reviewed months ago and found all checks they stated sent to us were received, but after review of all statements for those checks we were still missing payments.The Business Office Manager has reviewed all correspondence pertaining to this issue She requests that Gloma provide [redacted] with copies of the statements and checks for the specific payment dates we have requested on multiple occasions Gloma has the specific debtor names and account numbers, we have sent them a list on multiple occasions.Please provide [redacted] with the following proof of payment.$dated 12-16-10$dated 2-4-14$dated 9-30-11The fourth account is missing $and multiple requests for a list of payments have gone unanswered and we are unable to provide the specific payment date(s) we are looking for Regards, [redacted]

We have spoken to the client and resolved the issueWe will continue to keep in touch with the client to make sure they are satisfiedPayments that were missing have been re-issued to the client

Gloma Financial Services is in receipt of your letterGFS has
addressed this issue with our client many times in regards to the statements
and payments listed in your letterOur client had verified
that some of the
payments on their side had not been properly processed via their accounting
department and that the payments were not was not correctly posted as per
*** is no longer with *** *** and we are more than happy to
send new additional copies to the new BOM
GFS previously ordered all checks
that they were disputing from our bank that show the checks being cashedThe
copies of these checks were immediately provided to *** at *** ***
We do believe and have told *** at *** *** that there is about
$worth of checks that we do not see clearing the bank as of the last
time we spokeWe are more than happy to cut that check to them immediately as
previously stated to WildwoodWe are also more than happy to make sure that
the new BOM has the same copies that Wildwood should have already supplied her
with before *** left their companyWe have followed all protocol and
guidelines GFS prides itself in following all FDCPA laws and regulationsWe
are a professional agency and are adamant about taking care of our clients’
needsWe would like nothing more than to have this matter resolved
and closed as soon as possible as stated to our client previouslyGFS will only be able to provide one more set of copies to the new
BOMAfter that, if they request any additional copies of the same statements and checks that
have already been provided, there will be an additional fee for each page, as we have
already provided all copies on more than one occasion to Wildwood
SurgicalThe additional copies of the statements and checks cashed will be mailed via *** to the attention of the new BOMPlease feel free to contact me at any time with any further
questions and/or additional information you may needThank you,
*** ***
President

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear belowWe were provided with a list of checks from Gloma which we had reviewed months ago and found all checks they stated sent to us were received, but after review of all statements for those checks we were still missing paymentsThe Business Office Manager has reviewed all correspondence pertaining to this issue. She requests that Gloma provide *** *** *** with copies of the statements and checks for the specific payment dates we have requested on multiple occasions. Gloma has the specific debtor names and account numbers, we have sent them a list on multiple occasionsPlease provide *** *** *** with the following proof of payment$dated 12-16-$dated 2-4-$dated 9-30-The fourth account is missing $and multiple requests for a list of payments have gone unanswered and we are unable to provide the specific payment date(s) we are looking for
Regards,
*** ***

Gloma Financial Services is in receipt of your letterGFS has
addressed this issue with our client many times in regards to the statements
and payments listed in your letterOur client had verified that some of the
payments on their side had not been properly processed via their
accounting
department and that the payments were not was not correctly posted as per
*** is no longer with *** *** and we are more than happy to
send new additional copies to the new BOMGFS previously ordered all checks
that they were disputing from our bank that show the checks being cashedThe
copies of these checks were immediately provided to *** at *** ***
We do believe and have told *** at *** *** that there is about
$worth of checks that we do not see clearing the bank as of the last
time we spokeWe are more than happy to cut that check to them immediately as
previously stated to WildwoodWe are also more than happy to make sure that
the new BOM has the same copies that Wildwood should have already supplied her
with before *** left their companyWe have followed all protocol and
guidelines GFS prides itself in following all FDCPA laws and regulationsWe
are a professional agency and are adamant about taking care of our clients’
needsWe would like nothing more than to have this matter resolved
and closed as soon as possible as stated to our client previously.GFS will only be able to provide one more set of copies to the new
BOMAfter that, if they request any additional copies of the same statements and checks that
have already been provided, there will be an additional fee for each page, as we have
already provided all copies on more than one occasion to Wildwood
Surgical.The additional copies of the statements and checks cashed will be mailed via *** to the attention of the new BOM.Please feel free to contact me at any time with any further
questions and/or additional information you may need.Thank you,*** ***
President

[redacted], this issue resolved as Mrs. [redacted] credit report has...

been updated.
 
Unfortunally is not up to GFS to update the credit reports. Credit bureaus can take up to 90 days to process our request.  
 
 
Thank you.
 
[redacted]
 
Gloma Financial Services LLC.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
We were provided with a list of checks from Gloma which we had reviewed months ago and found all checks they stated sent to us were received, but after review of all statements for those checks we were still missing payments.The Business Office Manager has reviewed all correspondence pertaining to this issue.  She requests that Gloma provide [redacted] with copies of the statements and checks for the specific payment dates we have requested on multiple occasions.  Gloma has the specific debtor names and account numbers, we have sent them a list on multiple occasions.Please provide [redacted] with the following proof of payment.$40 dated 12-16-10$25 dated 2-4-14$20 dated 9-30-11The fourth account is missing $340 and multiple requests for a list of payments have gone unanswered and we are unable to provide the specific payment date(s) we are looking for.
Regards,
[redacted]

[redacted], this issue resolved as Mrs. [redacted] credit report has been updated. Unfortunally is not up to GFS to update the credit reports. Credit bureaus can take up to 90 days to process our request.    Thank you. [redacted] Gloma Financial Services...

LLC.

We have spoken to the client and resolved the issue. We will continue to keep in touch with the client to make sure they are satisfied. Payments that were missing have been re-issued to the client.