Glorybee Foods

Thank you for bringing this matter to our attentionWe are dedicated to customer satisfaction and appreciate the opportunity to remedy the misunderstanding in this caseWe have refunded the amount requested by the customer, and have reached out to the customer to ensure the issue has been resolved to her satisfactionWe received a response from the customer stating "Thank you for the messages, and I am happy with this resolution" Please let us know if any further info is needed

Revdex.com: Refund received, thank you for your help.I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me

Complaint: ***
I am rejecting this response because: I have yet to receive the
refund or a response to personal emails, stating the same solution, asking when to expect the refund I will be glad to accept as soon as the seller sends the refund to my Paypal account I have been burned in the past by closing a case by taking the word of the seller before they acted
Sincerely,
*** ***

Thank you for bringing this matter to our attention. We are dedicated to customer satisfaction and appreciate the opportunity to remedy the misunderstanding in this case. We have refunded the amount requested by the customer, and have reached out to the customer to ensure the issue has been resolved...

to her satisfaction. We received a response from the customer stating "Thank you for the messages, and I am happy with this resolution".
Please let us know if any further info is needed.

Revdex.com:
Refund received, thank you for your help.I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

The customer has been contacted via phone (call went to voicemail) and email, and has been issued a full refund including shipping costs. We thank the customer for bringing this matter to our attention.