Gluten Free Classes, LLC

Send Me Gluten Free is an auto-renewing subscription box program In response to this particular complaint, we did not change our website wording Stated clearly in the FAQ section of our site:
" margin: 0px 0px 20px; padding: 0px background-">When will my credit card be charged?
All active subscriptions auto-renew like a magazine, rebilling on the 6th of each monthThis includes Monthly, 3-Month, 6-Month, and Annual Subscriptions

Mr*** was refunded on 2/after he called to complain Here is our correspondence with him As a note, he subscribed to an auto-renewing program and forgot to cancel his subscription That is why he was billed again We, however, did refund him on 2/as a
good faith gesture These are our notes from *** @ Send Me Gluten FreeJan 13:***, Yes, you were charged on 1/because you did not cancel before the auto-renew took placeHere is the explanation from our FAQ's All active subscriptions auto-renew like a magazine, re-billing on the 6th of each monthThis includes Monthly, 3-Month, 6-Month, and Annual Subscriptions. *** ***Jan 13:I have not paid for one more boxPlease do not charge my card or ship the productI am calling my credit card company to be sure it doesn't processThanks ***
*** @ Send Me Gluten FreeJan 11:Hi ***, Thank you for reaching outIt looks like you have paid for one more box which will ship on 1/29. If you would like to cancel the auto-renew on your subscription, please follow the instructions below We are happy to help you cancel your subscription - but sad to see you go! Scroll down to the bottom of any page and click on "My Account"Enter your email and password and click “login”On the left hand side, you will see your subscription plan(s)Click “edit” then click on “cancel subscription” on the next pageRemember that you may cancel at any time, however you have prepaid for the term of your subscription and this is non-refundable***, Customer Advocate Send Me Gluten Free
*** ***Jan 08:To Whom it May Concern, I ordered a product from you in December, which arrived a week agoI do not want to receive any additional products so I was trying to confirm with your company to discontinue any further purchasesPlease confirm you received this requestBest Regards, *** *** ***
Tell us why here

Send Me Gluten Free is an auto-renewing subscription box program In response to this particular complaint, we did not change our website wording Stated clearly in the FAQ section of our site:When will my credit card be charged?All active subscriptions auto-renew like a magazine,
rebilling on the 6th of each monthThis includes Monthly, 3-Month, 6-Month, and Annual Subscriptions

Mr. [redacted] was refunded on 2/2 after he called to complain.  Here is our correspondence with him.  As a note, he subscribed to an auto-renewing program and forgot to cancel his subscription.  That is why he was billed again.  We, however, did refund him on 2/2 as a good faith...

gesture.     These are our notes from [redacted]. [redacted] @ Send Me Gluten FreeJan 15 13:53 [redacted],  Yes, you were charged on 1/6 because you did not cancel before the auto-renew took place. Here is the explanation from our FAQ's  All active subscriptions auto-renew like a magazine, re-billing on the 6th of each month. This includes Monthly,  3-Month, 6-Month, and Annual Subscriptions.    [redacted]Jan 15 13:44 I have not paid for one more box. Please do not charge my card or ship the product. I am calling my credit card company to be sure it doesn't process. Thanks  [redacted]     [redacted] @ Send Me Gluten FreeJan 15 11:24 Hi [redacted], Thank you for reaching out. It looks like you have paid for one more box which will ship on 1/29.  If you would like to cancel the auto-renew on your subscription, please follow the instructions below.   We are happy to help you cancel your subscription - but sad to see you go! Scroll down to the bottom of any page and click on "My Account". Enter your email and password and click “login”. On the left hand side, you will see your subscription plan(s). Click “edit” then click on “cancel subscription” on the next page. Remember that you may cancel at any time, however you have prepaid for the term of your subscription and this is non-refundable. [redacted], Customer Advocate Send Me Gluten Free   [redacted]Jan 15 08:20 To Whom it May Concern, I ordered a product from you in December, which arrived a week ago. I do not want to receive any additional products so I was trying to confirm with your company to discontinue any further purchases. Please confirm you received this request. Best Regards, [redacted]  [redacted]Tell us why here...