Gmotorcars, Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is semi-satisfactory to me.
All I want is for the inquiries to be removed! And just for the record [redacted] did not ask for a deposit, but he did ask for an additional $500 for gap insurance. 
Sincerely,
[redacted]

Sorry for the delay.   I have contacted the office today to discuss this matter.  Why didn't I respond earlier?  Because I'm baffled.   We did nothing wrong but assist a consumer on purchasing a vehicle, but we apparently ended up selling it to another customer who had...

been approved on this specific unit.  This is the Free Enterprise system, we are allowed to sell a vehicle when a consumer is in front of us.   I don't have any proof, nor does this consumer that a deposit was not asked since it was not on a recorded line.  Possibly the consumer did not hear him, but what I gathered from [redacted] is after he let him know the approval, [redacted] did in fact ask him for a deposit to hold it.  As a matter of fact 3 vehicles sold this week have been on deposits [redacted] has worked on.  In addition we have been in business since 2009.    I'm one of the few dealers that will admit wrong doing when it happens.   I do not feel this is on our end.   We have a "0" Complaint Record with the Revdex.com,  We are a 4 star dealer on 4 different platforms and voted Dealer of the Year 2016 by the [redacted].   Our reviews on multiple platforms are above average INCLUDING THE Revdex.com.In the end we are here to be good stewards of the system..  I can work with all the agencies to see if the inquiry can be removed.  I have to admit though, its not going to be easy. Please advise.Thanks