Go Black (New York Limo Services)

Initial Business Response / [redacted] (1000, 8, 2017/10/06) */ IN REGARDS TO [redacted] / ANGELYNN DOTY & THEIR PURCHASE OF A JEEP WRANGLER VIN # [redacted] , DATED 4/8/2017, THE VEHICLE, AS ALL USED VEHICLES, WAS SOLD EXPRESSLY "AS IS AND SHOWN" - PLEASE SEE THE CUSTOMERS SIGNATURE AFFIRMING THE CONDITION OF SALE, AS WELL AS OUR INTERNAL DOCUMENT TITLED "WE OWE" SHOWING "NOTHING OWED OR PROMISED" ALSO, ATTACHED IS A COPY OF THE MANUFACTURERS WARRANTY GUIDE FROM THE CORRESPONDING MODEL YEAR, EXPRESSLY REPRESENTING ON PAGES & WHERE IT INDICATES THAT AT NO TIME IS THE ISSUE THEY HAVE IS COVERED BY ANY WARRANTY FROM JEEP IF THE MANUFACTURER WILL NOT WARRANTY THE PROBLEM FOR A CUSTOMER AT ANY POINT OF THE OWNERSHIP CYCLE, CLEARLY WE ARE NOT LIABLE TO DO SO EITHERUNFORTUNATELY, CLUTCHES FOR MANUAL TRANSMISSIONS ARE CONSIDERED "WEAR & TEAR" & ARE CONSIDERED A MAINTENANCE ITEM AS OPPOSED TO SOMETHING THAT SHOULD NOT HAVE BUT DID IN FACT FAIL WE WILL GLADLY CANCEL THE VEHICLE SERVICE CONTRACT THEY PURACHSED - WE ARE REQUIRED TO COLLECT & VERIFY THE ACTUAL MILES ON THE VEHICLE AT TIME OF CANCELLATION AS WELL AS ORIGINAL SIGNATURES (MEANING PAPERWORK CANNOT BE FAXED / MAILED, ETC.) ANY FURTHER INQUIRIES N BE DIRECTED TO ME: SHAWN S [redacted] GENERAL SALES M NAGER SOUTH LAKE AUTOMALL Initial Consumer Rebuttal / [redacted] (2000, 10, 2017/10/09) */ Hello [redacted] I'm [redacted] case ID XXXXXXXI'm happy with the settlement of my caseThey are giving back the cost of the warranty we boughtThat's fine, but they're asking us to drive all the way to merrillville because they know we don't live thereIt seems unnecessary to meHow do I accept/decline the settlement properly??? Thank you, [redacted]

Initial Business Response /* (1000, 8, 2017/10/06) */
IN REGARDS TO [redacted] / ANGELYNN DOTY & THEIR PURCHASE OF A 2014 JEEP WRANGLER VIN # [redacted], DATED 4/8/2017, THE VEHICLE, AS ALL USED VEHICLES, WAS SOLD EXPRESSLY "AS IS AND SHOWN" - PLEASE SEE THE CUSTOMERS SIGNATURE AFFIRMING THE...

CONDITION OF SALE, AS WELL AS OUR INTERNAL DOCUMENT TITLED "WE OWE" SHOWING "NOTHING OWED OR PROMISED".
ALSO, ATTACHED IS A COPY OF THE MANUFACTURERS WARRANTY GUIDE FROM THE CORRESPONDING MODEL YEAR, EXPRESSLY REPRESENTING ON PAGES 11 & 12 WHERE IT INDICATES THAT AT NO TIME IS THE ISSUE THEY HAVE IS COVERED BY ANY WARRANTY FROM JEEP.
IF THE MANUFACTURER WILL NOT WARRANTY THE PROBLEM FOR A CUSTOMER AT ANY POINT OF THE OWNERSHIP CYCLE, CLEARLY WE ARE NOT LIABLE TO DO SO EITHER. UNFORTUNATELY, CLUTCHES FOR MANUAL TRANSMISSIONS ARE CONSIDERED "WEAR & TEAR" & ARE CONSIDERED A MAINTENANCE ITEM AS OPPOSED TO SOMETHING THAT SHOULD NOT HAVE BUT DID IN FACT FAIL.
WE WILL GLADLY CANCEL THE VEHICLE SERVICE CONTRACT THEY PURACHSED - WE ARE REQUIRED TO COLLECT & VERIFY THE ACTUAL MILES ON THE VEHICLE AT TIME OF CANCELLATION AS WELL AS ORIGINAL SIGNATURES (MEANING PAPERWORK CANNOT BE FAXED / MAILED, ETC.)
ANY FURTHER INQUIRIES N BE DIRECTED TO ME:
SHAWN S[redacted]
GENERAL SALES M NAGER SOUTH LAKE AUTOMALL
Initial Consumer Rebuttal /* (2000, 10, 2017/10/09) */
Hello [redacted] I'm [redacted] case ID XXXXXXX. I'm happy with the settlement of my case. They are giving back the cost of the warranty we bought. That's fine, but they're asking us to drive all the way to merrillville because they know we don't live there. It seems unnecessary to me. How do I accept/decline the settlement properly???
Thank you, [redacted]