Go Green Dry Cleaners Ltd

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]...

Review: I brought some dress shirts to this business to be cleaned and they were accepted without any issues. When I came to pick them up, they said that 2 of the shirts were not cleaned because they were "damaged". The 2 that were damaged were high quality shirts from [redacted] and were in absolutely normal condition. It turned out that there were large holes in the sleeves of the 2 shirts that looked exactly like sudden tears, and not damage from long term wear and tear. The woman behind the desk claimed that it was because the shirts were old, however they were fairly new and the damage did not resemble long term wear and tear at all (Photos can be supplied which show that the holes look like a sudden tear). We tried contacting the business and it seems they will not do anything to try to resolve the situation. Instead the manager was rude and instead of trying to resolve the situation, told us to do whatever you want. Furthermore, he refused to give us back the shirts. We feel that this is totally unacceptable and would like to ask for some kind of compensation, as the shirts were originally about $125 each.Desired Settlement: We would like to receive some kind of compensation because the shirts were originally about $125 each.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,