Good afternoon,I am terribly sorry for the inconvenience you are dealing with in regards to the gift certificate purchased from [redacted] As you are aware [redacted] was an independent contractor renting a booth at my salonYou will need to get this issue situated with her as she is the owner of her businessI wish I could be of further assistance but unfortunately it is out of my handsI see you have all the contact info for [redacted] as well as the gift certificate that stated it is only valid with herThe only advice I can possibly give you is to possibly pull your own bank record to show herShe was under a contract while working at luscious salon and that signed contract also stated the salon is not liable for any claims against herShe also was required to have a business license of her own since she is technically her own business ownerI hope you are able to get this resolved with her.thank you, [redacted]
I am rejecting this response because: If [redacted] had no part in it she would not have offered to have my hair fixed either by her or someone elseI had already agreed to pay the $retouch feeWhen I asked [redacted] what would be my out of pocket she said whatever they would charge meShe never mentioned a discounted rate which she's now making upI asked if she would honor [redacted] 's offer; she declinedI asked [redacted] if I could wait for [redacted] to have her baby (9-months) she responded "that's not going to happen"I never tried to get [redacted] to do my hair after she told me what the Dr's saidWhen I called the first time to complain about the service [redacted] should've told me that she couldn't do anything to help me instead of getting involved as if [redacted] was her employeeShe just said "Let me talk to her and I'll call you back"Both [redacted] and [redacted] refused mediationI offered before contacting Revdex.comSomeone has to do the right thing and fix what went wrongNo one is harassing or slandering anyoneI was led to believe that my hair would be fixedI am also willing to report [redacted] to the Revdex.com if I get her contact information besides her phone number
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that the response would not resolve my complaint For your reference, details of the offer I reviewed appear below I still have moths, ants and earwigs(Not roaches)What did I pay for? Regards, [redacted]
Good afternoon,I am terribly sorry for the inconvenience you are dealing with in regards to the gift certificate purchased from [redacted] As you are aware [redacted] was an independent contractor renting a booth at my salonYou will need to get this issue situated with her as she is the owner of her businessI wish I could be of further assistance but unfortunately it is out of my handsI see you have all the contact info for [redacted] as well as the gift certificate that stated it is only valid with herThe only advice I can possibly give you is to possibly pull your own bank record to show herShe was under a contract while working at luscious salon and that signed contract also stated the salon is not liable for any claims against herShe also was required to have a business license of her own since she is technically her own business ownerI hope you are able to get this resolved with her.thank you, [redacted]
I am rejecting this response because: If [redacted] had no part in it she would not have offered to have my hair fixed either by her or someone elseI had already agreed to pay the $retouch feeWhen I asked [redacted] what would be my out of pocket she said whatever they would charge meShe never mentioned a discounted rate which she's now making upI asked if she would honor [redacted] 's offer; she declinedI asked [redacted] if I could wait for [redacted] to have her baby (9-months) she responded "that's not going to happen"I never tried to get [redacted] to do my hair after she told me what the Dr's saidWhen I called the first time to complain about the service [redacted] should've told me that she couldn't do anything to help me instead of getting involved as if [redacted] was her employeeShe just said "Let me talk to her and I'll call you back"Both [redacted] and [redacted] refused mediationI offered before contacting Revdex.comSomeone has to do the right thing and fix what went wrongNo one is harassing or slandering anyoneI was led to believe that my hair would be fixedI am also willing to report [redacted] to the Revdex.com if I get her contact information besides her phone number
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that the response would not resolve my complaint For your reference, details of the offer I reviewed appear below I still have moths, ants and earwigs(Not roaches)What did I pay for? Regards, [redacted]