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Go Native Tree Farm

2310 Chestnut View Dr, Lancaster, Pennsylvania, United States, 17603

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Reviews Plant Nursery Go Native Tree Farm

Go Native Tree Farm Reviews (%countItem)

Last year I contacted them about buying chestnut trees and I was told they'd call me when they were ready to be picked up and it's been a year since then. I've tried contacting them and nothing. I've call, emailed, NOTHING.

Customer Response • Jun 09, 2020

I filed a complaint with Go Native Trees and the problem was resolved. I would like to annul/void my complaint as it was a misunderstanding on my part and take full responsibility for my actions. The company had been contacting me the whole time, but the emails were sent directly to the spam folder, which was not checked as this has never happened before so there was no evidence that their emails would have ended up there. I apologize for the inconvenience to the Revdex.com and to Go Native Trees.

In the fall of 2019 I ordered 4 shrubs to be delivered in October . I received 3 shrubs 1 was backed ordered they said it would be delivered in the spring . I emailed them that I might want to change the tree species after emails back and forth I sent an email stating that I wanted the tree that I ordered in the fall delivered . I won’t pick another species . I never received another email since .. I sent 3 emails and I left 2 messages I never received an answer..they owe me an alternate leaved dogwood Native tree .

Customer Response • May 02, 2020

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

Revdex.com:

I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.

Regards

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Address: 2310 Chestnut View Dr, Lancaster, Pennsylvania, United States, 17603

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