G.O. Photography

REGARDING Revdex.com CASE#: [redacted] To Whom It May Concern: Thank you for contacting us, and we are sorry we have not been able to provide the customer with a satisfactory customer experienceKnow that your feedback is collected in our efforts to improve our policiesAfter reviewing the customer account; we have issued the customer the following refunds in the interest of amicable resolution: · 11/30/- Refunded - $Trans-ID: Refunds are made to the source of the original payment, and processing generally takes to business daysThe subscription, which was agreed upon by agreeing to Terms and Conditions on our checkout page has been cancelledWe hope this will satisfy the customer's concerns as well abide by our policiesOur interest in resolution is genuinePlease contact us at [redacted] to contact us directlyRegards, [redacted] ***

REGARDING BBB CASE#: [redacted] To Whom It May Concern: Thank you for contacting us, and we are sorry we have not been able to provide the customer with a satisfactory customer experience. Know that your feedback is collected in our efforts to improve our policies. After reviewing the customer... account; we have issued the customer the following refunds in the interest of amicable resolution: · 12/14/2016 - Refunded - $9.99 Trans-ID: 24723810 · 12/14/2016 - Refunded - $9.99 Trans-ID: 12586258 Refunds are made to the source of the original payment, and processing generally takes 7 to 10 business days. The subscription, which was agreed upon by agreeing to Terms and Conditions on our checkout page has been cancelled. We hope this will satisfy the customer's concerns as well abide by our policies. Our interest in resolution is genuine. Please contact us at [redacted] *o contact us directly. Regards, [redacted] ***

*** *** *** *** *** To whom it may concern, Thank you for reaching out to us, we are regretful to learn of your unsatisfactory experience with usWe are genuinely eager to resolve any escalations in the interest of maintaining good relationships with our customersWe looked at
the customer's account and unfortunately chargeback activity has taken place, preventing us from resolving this matter furtherPlease know that we have taken your feedback about your experience and are using it to improve how we operatePlease accept our apologiesIf you have any additional comments or feedback, contact *** *** at *** ** *** Regards, Dispute Resolution Agent

REGARDING Revdex.com CASE#: *** To Whom It May Concern: Thank you for contacting us, and we are sorry we have not been able to provide the customer with a satisfactory customer experienceWe have implemented on our website that the consumer must check the YES box to indicate that they have read
through the terms and conditions of our companies polices and agree to these terms and conditionOnce the box is checked YES and the purchase information is entered; then the consumer is enrolled into our program and the orders are processedThe website always offers the terms and conditions available for the consumer, the product details and the customer support informationOur company policy is to ensure that we advertise our customer support information on all aspects to ensure that it is convenient for the consumerWe have this detail listed on the merchandise bottles, email confirmations sent directly to the customer email address provided on their account, the invoices sent with shipment and the product websiteAfter reviewing the customer account; we have issued the customer the following refunds in the interest of amicable resolution: 10/11/- Refunded - $Trans-ID: Refunds are made to the source of the original payment, and processing generally takes to business daysThe subscription, which was agreed upon by agreeing to Terms and Conditions on our checkout page has been cancelledWe hope this will satisfy the customer's concerns as well abide by our policiesOur interest in resolution is genuinePlease contact us at *** to contact us directlyRegards,
*** ***
*** *** ***

Re: Case # *** * *** ** *** To whom it may concern, Thank you for reaching out to us, we are regretful to learn of your unsatisfactory experience with usWe are genuinely eager to resolve any escalations in the interest of maintaining good relationships with our customersWe looked at the
customer's account and unfortunately chargeback activity has taken placeWe regret that due to the customer’s current dispute of charges from our company, we are unauthorized to make changes on this account now that the dispute has pivoted through an entirely separate processIf you have any additional questions or information, contact *** *** ** *** ** *** Regards,
*** ***
*** *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.I have not received a satisfactory resolution.  I did speak with [redacted] whose name/number was provided in the response from the business to Revdex.com.  I provided Sam with details of what had happened & the resolution I was looking for.  She told me she would meet with her team, then follow up with a return phone call to me yesterday (Monday, 1/16/17).  She did not call on 1/16/17.  I just called her today, Tuesday 1/17/17 - left voice mail.  As of now, I'm not aware of any settlement offer.  Wanted to respond within your required 5 day period.

REGARDING Revdex.com CASE#: [redacted]To Whom It May Concern:Thank you for contacting us, and we are sorry we have not been able to provide the customer with a satisfactory customer experience. Know that your feedback is collected in our efforts to improve our policies.After reviewing the customer account;...

we have issued the customer the following refunds in the interest of amicable resolution:• 12/14/2016 - Refunded - $9.99 Trans-ID: 12296627• 12/14/2016 - Refunded - $9.99 Trans-ID: 12267984Refunds are made to the source of the original payment, and processing generally takes 7 to 10 business days. The subscription, which was agreed upon by agreeing to Terms and Conditions on our checkout page has been cancelled. We hope this will satisfy the customer's concerns as well abide by our policies. Our interest in resolution is genuine. Please contact us at B[redacted]o contact us directly.Regards, [redacted]Dispute Resolution Agent

Re: Case # [redacted]   To whom it may concern, We are deeply sorry you had a poor experience. We are eager to resolve any concerns and reach a satisfactory resolution, but unfortunately, we found no results when searching your account with the provided details in this complaint...

(see below): Name:  [redacted] Address: 14[redacted] Daytime Phone: [redacted] Email:    [redacted] This is a genuine attempt to get to the bottom of your concerns. Please provide us with any of the following possible/alternate information you may have used to complete the order: ·         Alternate email address ·         Telephone number ·         Alternate names the account could be registered under (partner, family, friend) ·         Shortened forms of their own name (nickname) ·         Lengthened forms of their own name (full name) ·         Alternate spellings that you, or someone ordering with you, may have used on the order. ·         The product/company you’re inquiring about ·         Customer ID/order ID number for the product. Additionally, helpful information includes: ·         Forward or snapshot of order confirmation email. ·         Copy/paste of line item of the purchase in question on your billing statement (descriptor). This will better enable us to identify the proper account so we can assist you with your request. Again, we are dedicated to reaching a resolution and we look forward to hearing from you to provide the experience you should have. Furthermore, we can be reached at [redacted] directly. If there is no additional information you can provide other than what is listed above, it is a possibility that this complaint was misrouted. Warm Regards,
[redacted]
[redacted]

REGARDING Revdex.com CASE#: [redacted] To Whom It May Concern: Thank you for contacting us, and we are sorry we have not been able to provide the customer with a satisfactory customer experience. Know that your feedback is collected in our efforts to improve our policies. After reviewing the customer...

account; we have issued the customer the following refunds in the interest of amicable resolution: ·         11/30/2016 - Refunded - $29.97 Trans-ID: 13114170 Refunds are made to the source of the original payment, and processing generally takes 7 to 10 business days. The subscription, which was agreed upon by agreeing to Terms and Conditions on our checkout page has been cancelled. We hope this will satisfy the customer's concerns as well abide by our policies. Our interest in resolution is genuine. Please contact us at [redacted] to contact us directly. Regards,
[redacted]
[redacted]

REGARDING Revdex.com CASE#: [redacted] To Whom It May Concern: Thank you for contacting us, and we are sorry we have not been able to provide the customer with a satisfactory customer experience. Know that your feedback is collected in our efforts to improve our policies. After reviewing the customer...

account; we have issued the customer the following refunds in the interest of amicable resolution: ·         12/14/2016 - Refunded - $9.99 Trans-ID: 24723810 ·         12/14/2016 - Refunded - $9.99 Trans-ID: 12586258 Refunds are made to the source of the original payment, and processing generally takes 7 to 10 business days. The subscription, which was agreed upon by agreeing to Terms and Conditions on our checkout page has been cancelled. We hope this will satisfy the customer's concerns as well abide by our policies. Our interest in resolution is genuine. Please contact us at [redacted]o contact us directly. Regards,
[redacted]