GO Tire

Complaint: [redacted] I am rejecting this response because: The company claims they have tried different options to resolve the problems when in fact they did not and claim not to know what the issue isI have been having same recurring problem with the parts they installThe mechanic that was working on my car does not specialize in truck which I did happen to inquire about it after the numerous problems I've hadThe mechanic told me himself he only specializes in motorcycles and that that's what his certification was onWhen I went again to let them know the issue is still consistent a different mechanic checked it out and he didn't even know or couldn't tell what kind of struts I hadThe mechanic that came with me to show them the issue has many different certications that are relevant to automatic engineering along with having his own businessesThey did tell me to switch a ball joint which I did, and then they tell me to change the front lower control arms(that come with the balljoints)Each and every time I went to fix something, there was another issueAt Go Tire they are not knowledgeable about what they're actually advertisingIt is in my best interest and safety of my family not to let them continue working on my vehicleAs the new mechanic was explaining to them what was going on with my truck they didn't know how to respond especially when he explained to them why the struts were not leakingThis business does more damage than goodI would not let them work on my vehicle nor would I recommend themI would rather get my money back and go elsewhereThey were just taking my money because I am not knowledgeable about car issuesThe fact is I went to mechanics and they all told me the same thing Regards, [redacted]