Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below To Whom It May Concern: Thank you for responding to my complaint, I appreciate the timely responseThe complaint ID is: [redacted] , and I need to add on to itI was towed AGAIN, early morning yesterday 10/14/around in the morning, and I noticed my car was gone when I was leaving at 4:AMThey towed me AGAIN from my complex that I live inThey have been abusing my powerThe pictures do not even look to be taken at my complex, and this time I KNOW my pass was thereThey are taking advantage of the situation, are abusing their power, and have been taking advantage of my rightsThey are illegally towing to gain money, and have taken my car twice in days, and have no sufficient proof that my car did not display my pass, they are forcing me to pay before I get my car and can even argue a case, which is unlawfulThey deserve to pay me back for BOTH tows, each, $totalII finally have [redacted] more involved, but they need to have someone take care of this for it is not fair that they abuse their powerThey are taking advantage of residents that have a right to park where they do, just to earn moneyOn [redacted] Reviews, there are people that have experienced similar issues, so I know I am not aloneBut they towed me again just a few days after my last tow, in same spot, which is not acceptable and illegalBOTH TIMES: They required that I pay for my car before I was allowed to get my car, which in Arizona, that is a law to let me receive my car before I get billedThey have awful drawings on the walls inside, of inappropriate things, and the woman wears pjs when she working the front areaShe is a slow worker, the process was slow to get anything done with themThank you so much, I was not sure if I needed to fill out a separate complaint, but I needed to make a major complaint for wrongful tows times in days, to the same car in the same spotI look forward to being in contact soon Regards, [redacted] ***
Go Towing & Recovery did tow the consumers vehicle on October 10th Go Towing & Recovery followed all City, State, Federal towing and transport laws It was towed at the direction of the property for being illegally parked This particular property requires a permit/pass to park at the property See attached pictures.We interviewed both the driver of the tow truck and the release window person Both stated they could not see any permit or parking pass in the vehicle If a pass was visible the driver would not have towed it Further more the release window person has the authorization to give back vehicles if a pass is displayed.When the customer paid for her vehicle she signed a statement that said the following: "I have paid this bill at my own request"Go Towing & Recovery per the direction of the property towed this vehicle per its regulations and followed all City, State, and Federal towing & transport laws Based on all of these factors Go Towing & Recovery will not be offering any refund on this tow
Go Towing followed all City, State, and Federal laws in the removal of Ms [redacted] 's vehicle She was charged a price that is in the guidelines of the City of Tempe Towing code All signage complies with the City of Tempe towing Code We view this matter as closed
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below To Whom It May Concern: Thank you for responding to my complaint, I appreciate the timely responseThe complaint ID is: [redacted] , and I need to add on to itI was towed AGAIN, early morning yesterday 10/14/around in the morning, and I noticed my car was gone when I was leaving at 4:AMThey towed me AGAIN from my complex that I live inThey have been abusing my powerThe pictures do not even look to be taken at my complex, and this time I KNOW my pass was thereThey are taking advantage of the situation, are abusing their power, and have been taking advantage of my rightsThey are illegally towing to gain money, and have taken my car twice in days, and have no sufficient proof that my car did not display my pass, they are forcing me to pay before I get my car and can even argue a case, which is unlawfulThey deserve to pay me back for BOTH tows, each, $totalII finally have [redacted] more involved, but they need to have someone take care of this for it is not fair that they abuse their powerThey are taking advantage of residents that have a right to park where they do, just to earn moneyOn [redacted] Reviews, there are people that have experienced similar issues, so I know I am not aloneBut they towed me again just a few days after my last tow, in same spot, which is not acceptable and illegalBOTH TIMES: They required that I pay for my car before I was allowed to get my car, which in Arizona, that is a law to let me receive my car before I get billedThey have awful drawings on the walls inside, of inappropriate things, and the woman wears pjs when she working the front areaShe is a slow worker, the process was slow to get anything done with themThank you so much, I was not sure if I needed to fill out a separate complaint, but I needed to make a major complaint for wrongful tows times in days, to the same car in the same spotI look forward to being in contact soon Regards, [redacted] ***
Go Towing & Recovery did tow the consumers vehicle on October 10th Go Towing & Recovery followed all City, State, Federal towing and transport laws It was towed at the direction of the property for being illegally parked This particular property requires a permit/pass to park at the property See attached pictures.We interviewed both the driver of the tow truck and the release window person Both stated they could not see any permit or parking pass in the vehicle If a pass was visible the driver would not have towed it Further more the release window person has the authorization to give back vehicles if a pass is displayed.When the customer paid for her vehicle she signed a statement that said the following: "I have paid this bill at my own request"Go Towing & Recovery per the direction of the property towed this vehicle per its regulations and followed all City, State, and Federal towing & transport laws Based on all of these factors Go Towing & Recovery will not be offering any refund on this tow
Go Towing followed all City, State, and Federal laws in the removal of Ms [redacted] 's vehicle She was charged a price that is in the guidelines of the City of Tempe Towing code All signage complies with the City of Tempe towing Code We view this matter as closed