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Review: no estimate given. no written receipt given. I was told after paying a bill of $350. that my [redacted] problems were not part of what he had charged me...and he([redacted]) would need to charge me moving forward to get my [redacted] service up and running again. I still cannot send e mails and I have lost my [redacted] address book. All my clients are missing. This is not a good business practice on "Go 2 Nerds" part. Mainly the abstract billing and lack of written receipt is not at all professional. Abandoning me after I wrote a check, without my computer running at 100% (including my [redacted]), is not a responsible business practice. And telling me I would have to pay even more, after I already paid his bill and after he neglected to keep a phone appointment with me, is horrible. he told me the [redacted] part of my com[puter was not part of the service and he considered the help he had given me as "hand holding" on his part.It leaves me in a dissatisfied position and questioning his business practices.Desired Settlement: I would like a personal visit from [redacted] himself to rectify my [redacted] problem at no additional charge. My computer should be 100 % operational including [redacted].Also an itemized written receipt is requested.



Dear [redacted],

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Description: Computers - Service & Repair, Computer and Office Machine Repair and Maintenance (NAICS: 811212)

Address: 1335 Brooklawn Ave, Fairfield, Connecticut, United States, 06825-1814


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