Gods' Property Urban Ministry Reviews (1)
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Gods' Property Urban Ministry Rating
Description: Thrift Stores
Address: 921 S Miami Blvd, Durham, North Carolina, United States, 27703-5151
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www.wix.com
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Failure to communicate effectively or at all, standing us up repeatedly. Selling broken appliancesI contacted this company end of Oct 2013 to put in a Stove into my house that cost $255, The stove they brought out, didn't work correctly, and the repair guy didn't have the correct tools on hand to fix it, so he came back another day 4 hours late (no phone call to let us know he was running late, and ignoring our calls) just to say they will bring out another stove. I have had to pay someone to wait for them now 6 different times on 6 different occasion, at which 28 hours now have been wasted. We have even called an hour before the appointment time to remind them of the appointment, per the techs request, and they still show up 4 hours late. They are to switch out the broken stove that they brought in with a new stove that works. They do not call to let you know they are running late, they do not answer texts or phones. And even after talking to a manager there and explaining that I have had to pay someone to sit out there and wait for them to show up over $200 now in the 28 hours of no shows, I had his word someone would be out there for sure, between 4-4:30 today. its 5pm and finally got a hold of the guy and he is still in Durham my house is in Raleigh, and he has to run another test on the stove change out the cord, load it up and expects us to just wait there for all time and eternity. I explained I can't just have him sit out there and wait, he hangs up on me. I am so upset at the professionalism of this company and lack of communications. [redacted] today told me I had his word that someone would be there between 4:00 to 4:30 pm, I have tried to call him back 6 time and only his voice mail picks up. I am very very upset. Desired SettlementI would love to get what I paid for a working stove, however I have little doubt, that this comapany can do ANYTHING they say that that can. I would like either a refund or compensations for the money I have had to pay my property manager to sit outside my house and wait for them to come with the replacement stove, between his hours and his gas, this has cost over $270.