Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear belowAt this point there is no way we could ever be satisfied with *** *** responseThe first problem is he lied in the letter to you regarding the auto check reportI paid for one and told him the car had been in an accidentThat was after he kept blaming me for frame damage to the car when they had for the check engine lightHe kept insisting I had hit a curb or something elseThe second problem is the initials on that promissory note are mine, but the signatures at the bottom I do not believe were made by myself or my husbandBut if they were ours why were we not given a copy of itWhen I asked *** *** to mail me a copy he said he did, but as of today I have still not received itWhen we discussed the tax matter I was not in agreement with giving them more moneyIf I had been told exactly what I was signing I would not have done itWe were not sure how much we were getting back, *** estimated what it would be and was he ever wrongI knew we had other bills that had to be caught up on before we could do anything elseThe money was already spoken for so I would not have agreed to itAnd then we had a family medical emergency that we had to take care ofthink its kind of funny that he forgot to mention he called my husbands cell phone and left a threatening voice mailAnd he took the car back on February 24, At this point even an apology would not make this go awayHe sold us a lemon and in most states that's illegalHad we been told about the cars history we would not have purchased itI needed a safe vehicle to drive my children in
Regards,
*** ***
I am writing this letter regarding the complaint filed with you by [redacted] regarding her 2003 [redacted]. When she purchased the vehicle from Riverview Auto Sales we reviewed the Auto Check with her which showed a minor accident reported in September of 2005 and she...
wa s also provided a copy of the Auto Check .As part of our sales process we have the customer do a thorough review of the vehicle prior to purchase and she accepted the vehicle. [redacted] and her husband[redacted] agreed to make a down pmt of $2000.00 towards the car loan and both signed a Promissory Note which as of this date the down payment is in default. As to the statement of the car being in the shop for 3 weeks that is not correct, the car was at the dealership for 3 days to complete the service and safety and the customer was provided a dealership courtesy car at no expense to them. Please see the enclosed letter from the customer directed to me with accusations of being a thief liar and forging their name. We have made effort to resolve any issues with [redacted] and [redacted] however they have refused to contact our office .Should you need additional information or have further questions feel free to call me at [redacted]. Thank you.Sincerely,[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear belowAt this point there is no way we could ever be satisfied with *** *** responseThe first problem is he lied in the letter to you regarding the auto check reportI paid for one and told him the car had been in an accidentThat was after he kept blaming me for frame damage to the car when they had for the check engine lightHe kept insisting I had hit a curb or something elseThe second problem is the initials on that promissory note are mine, but the signatures at the bottom I do not believe were made by myself or my husbandBut if they were ours why were we not given a copy of itWhen I asked *** *** to mail me a copy he said he did, but as of today I have still not received itWhen we discussed the tax matter I was not in agreement with giving them more moneyIf I had been told exactly what I was signing I would not have done itWe were not sure how much we were getting back, *** estimated what it would be and was he ever wrongI knew we had other bills that had to be caught up on before we could do anything elseThe money was already spoken for so I would not have agreed to itAnd then we had a family medical emergency that we had to take care ofthink its kind of funny that he forgot to mention he called my husbands cell phone and left a threatening voice mailAnd he took the car back on February 24, At this point even an apology would not make this go awayHe sold us a lemon and in most states that's illegalHad we been told about the cars history we would not have purchased itI needed a safe vehicle to drive my children in
Regards,
*** ***
I am writing this letter regarding the complaint filed with you by [redacted] regarding her 2003 [redacted]. When she purchased the vehicle from Riverview Auto Sales we reviewed the Auto Check with her which showed a minor accident reported in September of 2005 and she...
wa s also provided a copy of the Auto Check .As part of our sales process we have the customer do a thorough review of the vehicle prior to purchase and she accepted the vehicle. [redacted] and her husband[redacted] agreed to make a down pmt of $2000.00 towards the car loan and both signed a Promissory Note which as of this date the down payment is in default. As to the statement of the car being in the shop for 3 weeks that is not correct, the car was at the dealership for 3 days to complete the service and safety and the customer was provided a dealership courtesy car at no expense to them. Please see the enclosed letter from the customer directed to me with accusations of being a thief liar and forging their name. We have made effort to resolve any issues with [redacted] and [redacted] however they have refused to contact our office .Should you need additional information or have further questions feel free to call me at [redacted]. Thank you.Sincerely,[redacted]