Sign in

GoFlight Technologies Inc.

Sharing is caring! Have something to share about GoFlight Technologies Inc.? Use RevDex to write a review
Reviews GoFlight Technologies Inc.

GoFlight Technologies Inc. Reviews (2)

Complaint: [redacted]
I am rejecting this response because:
The basic question of why this business will not return phone calls, does not answer phone calls or will not answer emails is still unanswered. When I received the new product in July of 2017 and it was no different than the previous product, I sent an email to a man named Thomas who I had been working with at Go Flight to inform him of the continued problem and I have never heard back. This possible interference from something else is new to me. Perhaps they could contact me and offer solutions. I have sent several emails that have never been answered. By the way, what is an open ticket?
Sincerely,
[redacted]

Thank you for notifying me of the complaint made by one of our customers.   Please allow me to address the concerns of the complaint below.   Last year our customer purchased an item from us that he believed to be faulty.  Per our policy, we initiated tech support with the...

customer through a series of questions to best diagnose the problems.    When the customer was not satisfied with the results of our tech support team, we agreed to replace the item for him.   A brand new item was sent to the customer on 7/21/17.  Once the replacement item was sent, we never heard back from the customer.   Our last contact was an open ticket we have dated July 14th, 2017.   It comes as a surprised to us to now see this complaint issued.   I feel compelled to tell you about our product and the environment in which our products work.   We build video game controllers that work with varied software titles.   To properly work with all the titles available, our products have software drivers that allow the items to work with the different software titles.   Many of our customers use our products along side other companies products that require their own drivers.   Sometimes these drivers interfere with one another which would indicate a problem with one of the products, when in reality the product is fine, but being interfered with by other programs.     We believe the products sent to our customer are in fact working properly, however are being interfered with one of the many other products our customer has running simultaneous on his PC.   Sincerely,Tony V[redacted]GoFlight Technologies

Check fields!

Write a review of GoFlight Technologies Inc.

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

GoFlight Technologies Inc. Rating

Overall satisfaction rating

Address: 163 SW Freeman Ave, Hillsboro, Oregon, United States, 97123-3860

Phone:

Show more...

Web:

goflightinc.com

This site can’t be reached

Shady, yet now dead: once upon a time this website was reported to be associated with GoFlight Technologies Inc., but after several inspections we’ve come to the conclusion that this domain is no longer active.



Add contact information for GoFlight Technologies Inc.

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated