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Reviews Goggles4U.com

Goggles4U.com Reviews (5)

Very rude customer service representatives, and they do not get the prescriptions rightI would not reccommend this business to anyone, as they appear to have shady business practices

Recently I worked with goggles you to order a pair of glassesI ordered a prescription if -10-with a pd of I put on my glasses when I received them and saw doubleI brought them over to an eye doctor, and he measured the pd at 68! I ordered a new pair, changing the pd on the doctors requestThe second order was a -script with a pd of The pair I received this time was a -with a pd of They got the pd wrong twice and the script wrong the second time The part that was most concerning happened nextI left a poor review in response to a survey the company sent meA customer service manager called me shortly after and scolded me for the reviewHe told me I was wrong to leave the review, because they offered to refund me and send me a free pair as a "goodwill gesture"He then told me they shouldn't send the free pair on principalWhen I explained my problems I had had with their company, he got ruder and ruder and raised his voiceWhen I asked for a manager, he said he was the managerHe was disrespectful and treated me like a child who was misbehavingI have never been treated like this before, and was stunned A refund was issues right away, but I am shocked by the way I was treated by a so called managerI will never be using goggles you again, and will warn my glasses wearing friends against them

goggles4u sets order right with replacement
$after 30% off discount was decent price for progressive but change to reading glasses too high in lens height so they are essentially reading glassesdifficultly driving or walking with thesetransition from far to near side should start lower
4-10-UPDATE
goggles4u.com contacted me since I was not completely satisfied with how the initial progressive bifocals turned outthey correctly guided me to a shorter glass height and mailed me, at no charge, new spectaclesTHESE ARE ABSOLUTELY SUPER !!! I always thought incorrectly that the bigger the lens height, the better the glassesNo optometrist ever corrected me unless goggles4u set me rightI am a hundred percent satisfied customer nowSo few companies go to this length for customer satisfaction

Very rude customer service representatives, and they do not get the prescriptions right. I would not reccommend this business to anyone, as they appear to have shady business practices.

Recently I worked with goggles 4 you to order a pair of glasses. I ordered a prescription if -10-25 with a pd of 63. I put on my glasses when I received them and saw double. I brought them over to an eye doctor, and he measured the pd at 68! I ordered a new pair, changing the pd on the doctors request. The second order was a -10.25 script with a pd of 58. The pair I received this time was a -10 with a pd of 56. They got the pd wrong twice and the script wrong the second time.

The part that was most concerning happened next. I left a poor review in response to a survey the company sent me. A customer service manager called me shortly after and scolded me for the review. He told me I was wrong to leave the review, because they offered to refund me and send me a free pair as a "goodwill gesture". He then told me they shouldn't send the free pair on principal. When I explained my problems I had had with their company, he got ruder and ruder and raised his voice. When I asked for a manager, he said he was the manager. He was disrespectful and treated me like a child who was misbehaving. I have never been treated like this before, and was stunned.

A refund was issues right away, but I am shocked by the way I was treated by a so called manager. I will never be using goggles 4 you again, and will warn my glasses wearing friends against them.

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Address: 12611 Hiddencreek Way #F & G, Cerritos, California, United States, 90703-2156

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