Hello this is [redacted] yes I would like the company notified and I'm not seeking money I don't have money to remind them of the law and would like what ever failed debt taken off my bill because I have all my receipts.and I'm using my phone and I apologize I must of hit the wrong button.and thank y'all for responding so quickly.Sincerely [redacted]
We are very sorry to hear that Ms [redacted] is upsetTo our knowledge, it isn't the used car dealers responsibility to have recalls done on a vehicle before they are soldIt is the responsibility of the manufacturer to contact the owner of their vehicles and make the repair, free of charge Currently, if we are aware of an open recall we glady transport the vehicle to the appropriate manufacturer to have it doneClearly in this case we did not know about the recall and it is unrealistic to think that all used car dealers are aware of every recall for every vehicleIf I was Ms [redacted] I would be more upset with [redacted] and the quality of their vehiclesMaybe she should contact a representative of [redacted] and explain her situation as to why the subframe of her van is badly degradingAt this time Mohawk Auto Center will not make any sort of refundsVehicle purchased 3/01/ Today 11/02/ Thank You The management team
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear I am not satisfied with the business response as both they and *** have left me with an unusable vehicle I paid over 15,for. Regards, *** ***
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Because the add said 99. Down and I had a trade in also and have been
on time with every payment and yet this company keeps harasssing me
like I am a sg and they obviously have no respect for customers who
are on time with there payments.I do not owe Mohawk auto anything I am
up to date and I have every single receipt I sent.this is obserd and I
want action taken ageinst this company for scamming people for more
money and also harassing customers threatening them with repo if money
is not sent I will call the my local law office is no action is taken
and will have no choice but to take Mohawk auto to court in a law suit
for none processing of my payments and harassment when I am paid on time
and I can provide proff. Regards,[redacted]
In response to the complaint, we show Ms. [redacted] owing 4 weekly payments. We would have no problem providing our records to her and she can compare her money order receipts to see where the difference is. Anytime Monday through Friday between 9-5 we have staff in the office that can go over that information with her.Hopefully this will help the matter. Thanks The management team
We are very sorry to hear that Ms. [redacted] is upset. To our knowledge, it isn't the used car dealers responsibility to have recalls done on a vehicle before they are sold. It is the responsibility of the manufacturer to contact the owner of their vehicles and make the repair, free of charge....
Currently, if we are aware of an open recall we glady transport the vehicle to the appropriate manufacturer to have it done. Clearly in this case we did not know about the recall and it is unrealistic to think that all used car dealers are aware of every recall for every vehicle. If I was Ms. [redacted] I would be more upset with [redacted] and the quality of their vehicles. Maybe she should contact a representative of [redacted] and explain her situation as to why the subframe of her van is badly degrading. At this time Mohawk Auto Center will not make any sort of refunds. Vehicle purchased 3/01/2012 Today 11/02/2015 Thank You The management team.
Hello this is [redacted] yes I would like the company notified and I'm not seeking money I don't have money to remind them of the law and would like what ever failed debt taken off my bill because I have all my receipts.and I'm using my phone and I apologize I must of hit the wrong button.and thank...
y'all for responding so quickly.Sincerely [redacted]
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.I have talked to a lawyer who said that by law they can do what they
are doing that they should return the car to me and let me get caught up
on the payment. I know for a fact that they have my car and are selling
it on their web sire not at auction I have proof of this.if need be I
will take the dealership to court and fight to get my car back thru he
court but wish not to do that. the dealership never tried to make
contact with in any way not phone nor mail I have talked to a fw other
ppl that have gotten cars thru the dealership and have issues with them
in the same way and talking to them to stand up with me and show that
they can not do this to people who are trying to make their life better
and easier to get to work Regards, [redacted]
This was a little confusing? If you just make your payments on time then you will not have this issue. It actually sounds like we tried to help them out with a payment arrangement, but they didn't have all the money?ThanksManagement Team
Mr. [redacted]'s vehicle was repossesed due to non payment. We have made several attemps to collect on this account with no contact back from Mr. [redacted]. He was also sent a certified letter to the address we have on file with the "notice of sale", explaining that he has 10 days to come to the...
dealership and collect his belongings or bring the account up to date, then the vehicle will go to auction for sale. Obviously there was no contact made from Mr. [redacted]. Thanks, Management Team
Hello this is [redacted] yes I would like the company notified and I'm not seeking money I don't have money to remind them of the law and would like what ever failed debt taken off my bill because I have all my receipts.and I'm using my phone and I apologize I must of hit the wrong button.and thank y'all for responding so quickly.Sincerely [redacted]
See attached Here it is! You may want to add that she has been past due since her first payment She was due for 06/and didn't pay until 06/
I have already responded to this complaintThanks
We are very sorry to hear that Ms [redacted] is upsetTo our knowledge, it isn't the used car dealers responsibility to have recalls done on a vehicle before they are soldIt is the responsibility of the manufacturer to contact the owner of their vehicles and make the repair, free of charge Currently, if we are aware of an open recall we glady transport the vehicle to the appropriate manufacturer to have it doneClearly in this case we did not know about the recall and it is unrealistic to think that all used car dealers are aware of every recall for every vehicleIf I was Ms [redacted] I would be more upset with [redacted] and the quality of their vehiclesMaybe she should contact a representative of [redacted] and explain her situation as to why the subframe of her van is badly degradingAt this time Mohawk Auto Center will not make any sort of refundsVehicle purchased 3/01/ Today 11/02/ Thank You The management team
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear I am not satisfied with the business response as both they and *** have left me with an unusable vehicle I paid over 15,for. Regards, *** ***
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
g and they obviously have no respect for customers who
Because the add said 99. Down and I had a trade in also and have been
on time with every payment and yet this company keeps harasssing me
like I am a s
are on time with there payments.I do not owe Mohawk auto anything I am
up to date and I have every single receipt I sent.this is obserd and I
want action taken ageinst this company for scamming people for more
money and also harassing customers threatening them with repo if money
is not sent I will call the my local law office is no action is taken
and will have no choice but to take Mohawk auto to court in a law suit
for none processing of my payments and harassment when I am paid on time
and I can provide proff. Regards,[redacted]
In response to the complaint, we show Ms. [redacted] owing 4 weekly payments. We would have no problem providing our records to her and she can compare her money order receipts to see where the difference is. Anytime Monday through Friday between 9-5 we have staff in the office that can go over that information with her.Hopefully this will help the matter. Thanks The management team
I have already responded to this complaint. Thanks
See attached Here it is! You may want to
add that she has been past due since her first payment .... She was due
for 06/10 and didn't pay until 06/14.
We are very sorry to hear that Ms. [redacted] is upset. To our knowledge, it isn't the used car dealers responsibility to have recalls done on a vehicle before they are sold. It is the responsibility of the manufacturer to contact the owner of their vehicles and make the repair, free of charge....
Currently, if we are aware of an open recall we glady transport the vehicle to the appropriate manufacturer to have it done. Clearly in this case we did not know about the recall and it is unrealistic to think that all used car dealers are aware of every recall for every vehicle. If I was Ms. [redacted] I would be more upset with [redacted] and the quality of their vehicles. Maybe she should contact a representative of [redacted] and explain her situation as to why the subframe of her van is badly degrading. At this time Mohawk Auto Center will not make any sort of refunds. Vehicle purchased 3/01/2012 Today 11/02/2015 Thank You The management team.
Hello this is [redacted] yes I would like the company notified and I'm not seeking money I don't have money to remind them of the law and would like what ever failed debt taken off my bill because I have all my receipts.and I'm using my phone and I apologize I must of hit the wrong button.and thank...
y'all for responding so quickly.Sincerely [redacted]
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.I have talked to a lawyer who said that by law they can do what they
are doing that they should return the car to me and let me get caught up
on the payment. I know for a fact that they have my car and are selling
it on their web sire not at auction I have proof of this.if need be I
will take the dealership to court and fight to get my car back thru he
court but wish not to do that. the dealership never tried to make
contact with in any way not phone nor mail I have talked to a fw other
ppl that have gotten cars thru the dealership and have issues with them
in the same way and talking to them to stand up with me and show that
they can not do this to people who are trying to make their life better
and easier to get to work Regards, [redacted]
This was a little confusing? If you just make your payments on time then you will not have this issue. It actually sounds like we tried to help them out with a payment arrangement, but they didn't have all the money?ThanksManagement Team
Mr. [redacted]'s vehicle was repossesed due to non payment. We have made several attemps to collect on this account with no contact back from Mr. [redacted]. He was also sent a certified letter to the address we have on file with the "notice of sale", explaining that he has 10 days to come to the...
dealership and collect his belongings or bring the account up to date, then the vehicle will go to auction for sale. Obviously there was no contact made from Mr. [redacted]. Thanks, Management Team