Gold, Albanese & Barletti

This client contacted our office in order to get an expungement of matters in her criminal history In order to do so, the client must set forth their complete criminal history in the papers that are filed with the Court This particular client failed to identify multiple prior matters in her criminal history and as a result the Court rejected the application we made on her behalf, so the delay that she encountered came about as a result of her being less than forthright with our office about her criminal history She thereafter obtained new counsel and despite the fact that we fulfilled our end of the bargain by submitting the appropriate paperwork to the Court, and despite our work we refunded and forwarded the client’s retainer to her new attorney Finally, as far as “screening calls” is concerned, our phones are answered by support staff, not by attorneys, so if that is what she means by “screening calls”, she is correct Otherwise, we spoke to her continuously throughout our representation of her

This client contacted our office in order to get an expungement of matters in her criminal history.? In order to do so, the client must set forth their complete criminal history in the papers that are filed with the Court.? This particular client failed to identify multiple prior matters
in her criminal history and as a result the Court rejected the application we made on her behalf, so the delay that she encountered came about as a result of her being less than forthright with our office about her criminal history.? ? She thereafter obtained new counsel and despite the fact that we fulfilled our end of the bargain by submitting the appropriate paperwork to the Court,? and despite our work we refunded and forwarded the client’s retainer to her new attorney.? ? Finally, as far as “screening calls” is concerned, our phones are answered by support staff, not by attorneys, so if that is what she means by “screening calls”, she is correct.? ? Otherwise, we spoke to her continuously throughout our representation of her? ?

This client contacted our office in order to get an expungement of matters in her criminal history.  In order to do so, the client must set forth their complete criminal history in the papers that are filed with the Court.  This particular client failed to...

identify multiple prior matters in her criminal history and as a result the Court rejected the application we made on her behalf, so the delay that she encountered came about as a result of her being less than forthright with our office about her criminal history.    She thereafter obtained new counsel and despite the fact that we fulfilled our end of the bargain by submitting the appropriate paperwork to the Court,  and despite our work we refunded and forwarded the client’s retainer to her new attorney.    Finally, as far as “screening calls” is concerned, our phones are answered by support staff, not by attorneys, so if that is what she means by “screening calls”, she is correct.   Otherwise, we spoke to her continuously throughout our representation of her.

This client contacted our office in order to get an expungement of matters in her criminal history.  In order to do so, the client must set forth their complete criminal history in the papers that are filed with the Court.  This particular client failed to identify multiple prior matters...

in her criminal history and as a result the Court rejected the application we made on her behalf, so the delay that she encountered came about as a result of her being less than forthright with our office about her criminal history.    She thereafter obtained new counsel and despite the fact that we fulfilled our end of the bargain by submitting the appropriate paperwork to the Court,  and despite our work we refunded and forwarded the client’s retainer to her new attorney.    Finally, as far as “screening calls” is concerned, our phones are answered by support staff, not by attorneys, so if that is what she means by “screening calls”, she is correct.   Otherwise, we spoke to her continuously throughout our representation of her.

Review: They have not delivered on what I hired them for they don't return my calls they don't call me back ever. They screen all my calls and have other people in their office screen my calls. They took 2 years to do a job that takes 5 months to complete and still have not completed the job or call to talk to me about it. Very poor customer service and lack of communication and ethics towards their clients. Not professional at all very bad firmDesired Settlement: I just want my money back that I paid 2 years for a job they did not do or finish.

Business

Response:

This client contacted our office in order to get an expungement of matters in her criminal history. In order to do so, the client must set forth their complete criminal history in the papers that are filed with the Court. This particular client failed to identify multiple prior matters in her criminal history and as a result the Court rejected the application we made on her behalf, so the delay that she encountered came about as a result of her being less than forthright with our office about her criminal history. She thereafter obtained new counsel and despite the fact that we fulfilled our end of the bargain by submitting the appropriate paperwork to the Court, and despite our work we refunded and forwarded the client’s retainer to her new attorney. Finally, as far as “screening calls” is concerned, our phones are answered by support staff, not by attorneys, so if that is what she means by “screening calls”, she is correct. Otherwise, we spoke to her continuously throughout our representation of her.