Gold Car Auto Sales

Customer paid for a pair of sneakers, and wore it on her way outShe had problems with the shoe and we offered her an exchange and to find a solutionThe shoes weren't clean and weren't in an acceptable condition for us to take them backOur office manager went out of her way to speak to Nekia,
and arranged for Nekia to come to the store the next day to resolve the issue once the store manager was back from his day offNekia refused, and said she was busyWe tried to assist her but she never came to the store

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I was trying to reject the business response but when I write my response it giving an error message .the company stated that I wore the sneakers I did not wear the shoes I have a witness that I will write a swore statement that I dd not wear the sneakers out of the store and they need to produce the video tape showing that I wore the shoes The shoes was not in bad shape I offer the district manger to text a pic of the shoes to her phone to show her the sneakers and she declineI did not return back to the store because the way the employees was treating me was not acceptable they were very rude I explain to them I would not be able to return before the time to return ran out because e I had to work an go to school that why I offer to send the pics of the sneakers and whoever in the statement said that the shoes was not in good condition was not there to even see the shoes and also when I went to the customer service desk the person at the desk when they receive the call from the district manger started speaking a different language so I could not understand what was being said
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***