Gold Coast Plumbing was called out to clear a clogged kitchen sink that was backing up and the cable got stuck. We attempted to remove the cable manually (by hand), then attempted to hydro jett the sewer to remove the roots from the cable. we were unable to do so. We inspected the line with the...
camera before and after jetting. It appeared the the line had collapsed, with the large amount of roots and baby wipes making it difficult to see the end of our cable. (Some roots were the diameter of our cable). The cable entered a two inch clean out for kitchen sink, which was the original call, kitchen sink was backing up.We then recommended repairs on sewer due to the severe nature of growth:1) A spot fix of 10 ft to remove roots in clay connection and permit with city $1500.002) Replace up to 40 ft of 4 inch clay that is damaged with a trenchless method $3800.00We have many texts with owner and videos that show the roots and the baby wipes holding back the cable, as well as proof of a four inch clean out already on the propertyAll texts show conversation with owner and Logan (supervisor), as well as invoice from the other plumbing companyWe never charged for any of this and never received any money. And we will absolutely not be paying what he is requesting.The tenant states there has always been ongoing drain issues.It is clear he's a landlord trying to get his plumbing paid for without having to pay for it himself.We also find it interesting how the complaint states that it "Only took the other plumber several minutes to pull out the tip, then several hours to remove the cable"
Gold Coast Plumbing was called out to clear a clogged kitchen sink that was backing up and the cable got stuck. We attempted to remove the cable manually (by hand), then attempted to hydro jett the sewer to remove the roots from the cable. we were unable to do so. We inspected the line with the...
camera before and after jetting. It appeared the the line had collapsed, with the large amount of roots and baby wipes making it difficult to see the end of our cable. (Some roots were the diameter of our cable). The cable entered a two inch clean out for kitchen sink, which was the original call, kitchen sink was backing up.We then recommended repairs on sewer due to the severe nature of growth:1) A spot fix of 10 ft to remove roots in clay connection and permit with city $1500.002) Replace up to 40 ft of 4 inch clay that is damaged with a trenchless method $3800.00We have many texts with owner and videos that show the roots and the baby wipes holding back the cable, as well as proof of a four inch clean out already on the propertyAll texts show conversation with owner and Logan (supervisor), as well as invoice from the other plumbing companyWe never charged for any of this and never received any money. And we will absolutely not be paying what he is requesting.The tenant states there has always been ongoing drain issues.It is clear he's a landlord trying to get his plumbing paid for without having to pay for it himself.We also find it interesting how the complaint states that it "Only took the other plumber several minutes to pull out the tip, then several hours to remove the cable"